I ordered a few wristlets and shoes on May ** to be picked up at the store. The estimat...
GetHuman-brit_thr's customer service issue with JC Penney from May 2018
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The issue in GetHuman-brit_thr's own words
I ordered a few wristlets and shoes on May ** to be picked up at the store. The estimated time delivery was May **th through May **rd ****. I have not received an email nor phone call saying that my order was ready to pick up. I called the *-*** number and she told me one item was shipped and that I should call the store when it opens. So i called the store like the customer service person over the phone said to do and no one picked up the phone for me to ask anyone any questions at the Douglasville store in Georgia. The items I ordered were gifts for teachers and a Mother's Day present for my mother.
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