Faulty product: I would like a replacement or a refund.

GetHuman743606's customer service issue with JC Penney from June 2018

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The issue in GetHuman743606's own words
The problem: Faulty product: I would like a replacement or a refund.
GetHuman743606 did not yet indicate what JC Penney should do to make this right.
I have an issue with JC Penney too
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JC Penney

Customer service issue
Reported by GetHuman743606
Jun 2nd, 2018 - 5 mons ago
I have an issue with JC Penney too
Not resolved
Seen by 5 customers so far
Similar issue to 584 others
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Timeline
GetHuman743606 started working on this issue
Jun 2nd 9:50pm