I am expecting a refund check for a cancellation on ****. I paid with PayPal and was to...

GetHuman4493579's customer service issue with JC Penney Catalog from March 2020

Help with my JC Penney Catalog issue
The issue in GetHuman4493579's own words
I am expecting a refund check for a cancellation on ****. I paid with PayPal and was told the Cleveland Tennessee store does not credit back to PayPal. On **** I gave all the information to a woman in Womens and she was going to give it to the manager. I have not heard from them yet and did not receive a check yet. I think her name is Joanne Shoemaker.

GetHuman4493579 did not yet indicate what JC Penney Catalog should do to make this right.

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How GetHuman4493579 fixed the problem
Please ignore my reaching out to JCPenney catalog. It lies entirely at the store, which I forgot.
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JC Penney Catalog

Customer service issue
Reported by GetHuman4493579
Mar 19th, 2020 - a year ago
I have an issue with JC Penney Catalog too
Fixed
GetHuman4493579 shared how to fix
Seen by 8 customers so far
Similar issue to 47 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account

Timeline

GetHuman4493579 started working on this issue
Mar 19th, 2020 5:44pm
GetHuman4493579 indicated the issue is not fixed yet.
Mar 20th, 2020 6:00pm
GetHuman4493579 confirmed the issue is fixed. Hooray!
Mar 20th, 2020 6:02pm