I’m trying to order two items and keep calling your customer service for several weeks...

GetHuman-hcn's customer service issue with J. Crew from December 2018

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The issue in GetHuman-hcn's own words
I’m trying to order two items and keep calling your customer service for several weeks getting a lot of different answers on how to find out if the merchandise I’m looking for is coming back in stock, like going on a waitlist going online etc.*PLEASE HELP!!!*I’m a J.Crew Account good customer for many years.*I’m looking for a Skirt G **** in academic green size * or **And Shirt K **** in size *.*Please let me know how to get those two items as soon as they return back in stock or to locate at another store.*I’m more than happy to pay for the items in advance.*Thank you for your help and customer service.*Helga Niederhoff
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J. Crew

Customer service issue
Reported by GetHuman-hcn
Dec 8th, 2018 - a yr ago
I have an issue with J. Crew too
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Seen by 7 customers so far
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Timeline
GetHuman-hcn started working on this issue
Dec 8th, 2018 4:33am