Dear Customer Help Desk,* *Hello, this is su min yun writing you regarding my orders...

GetHuman1633345's customer service issue with J. Crew from November 2018

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The issue in GetHuman1633345's own words
Dear Customer Help Desk,* *Hello, this is su min yun writing you regarding my orders.**my id is *****@***.com**my name is su min yun***On **h of NOV, I ordered Nike* for J.Crew Killshot * sneakers**I tried to pay with my VISA card two times, but there showed up an error message* *.*And finally, I received the order number, ***********.* *But what happens to me is that two times of USD **, total USD*** is charged to my VISA card.**Since I have no order number for the order case, I can not even check what is going on.**Please check these out ASAP, & kindly cancel one payment.*.*I need your urgent help to cancel my card paymemnt, & avoid to get the same items two times
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J. Crew

Customer service issue
Reported by GetHuman1633345
Nov 27th, 2018 - 9 mons ago
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Seen by 3 customers so far
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GetHuman1633345 started working on this issue
Nov 27th, 2018 12:32am