Instagram Customer Service Issues

On 10/28, my account was compromised by someone who is posting pictures of my children on Instagram to contact all my connections. This individual has altered my email, password, and phone number. While I managed to regain access to my Facebook and other Instagram account, she has control over my primary Instagram account where I have more than [redacted] photos and videos featuring my family, friends, and loved ones who have passed away. This account holds significant sentimental value to me. Despite reporting the issue over [redacted] times and filing numerous hacking complaints, Instagram has not responded or taken any action to address the situation.

My account was hacked yesterday morning after being tricked into buying bitcoin by someone. They changed my username to @lauranceguy_01 and altered the phone number and email address. When I attempt to log in, it shows "username not found" because of these changes. The link sent to the phone does not reach me but instead goes to the hackers. They are using my account to scam people by selling bitcoin. I am willing to provide a selfie holding a paper with my username and the current date as proof. Thanks, Laurance. Mobile number [redacted].

My Instagram account, @savera.akram, was hacked and is now deactivated. The hacker changed the password and email associated with the account. I accessed this account mostly from my iPhone in New York. I am the rightful owner and can provide additional proof as needed. The original phone number connected to the account was [redacted] and the email was [redacted] I need assistance in recovering full access to my account.

Last night, I followed about 10 accounts on Instagram, which triggered the platform to flag it as unusual activity. Now, I'm stuck on a screen asking for my phone number and a code, but I haven't been receiving the code even after multiple attempts. I tested it with a family member's number, but they also did not receive anything. I've tried restarting my phone, deleting and reinstalling Instagram, but now my username is not showing, just 'Instagram user.' It seems like there is an issue with sending the code.

My account, under the name theb0yka, has been hacked. I want it deleted as someone has been using it to follow random people and engage in unknown activities for quite some time. Unfortunately, the email and phone number linked to the account have been removed, making it challenging to provide proof of ownership. I have not actively used Instagram for over 2 years, and I want this account permanently removed. The hacker even updated the profile picture to an old image from my Facebook account, which is concerning. Please assist me in deleting this account.

Within the last month, my account has been hacked, and the hacker is demanding money for its return. The situation is concerning as my original private account has been compromised, putting my children at risk of exposure. This has led to my family members being scammed. The hacker has changed both my original phone number and email. I am seeking assistance to regain control of my account as there is evidence of unauthorized access and fraudulent activity.

Dear Instagram, I am unsure why my account was disabled. I have not violated any of Instagram's rules. My account holds many memories, and I kindly request that it be reinstated. I promise to adhere to Instagram's guidelines in the future. Please, return my account. ID: manojdubey10 Email: [redacted]

I recently had my account compromised, where both the email and password were changed. I was tricked by someone posing as a friend I had previously worked with, only to find out their account was hacked. They lured me by offering a raffle in return for temporarily changing the email address. Unfortunately, they had the login link sent to their email, altered the password, and manipulated the two-step authentication method. I heavily rely on this platform for my marketing activities.

I have been trying for over 6 months to regain access to my previous Instagram account. I reached out to Instagram's support and help center, but I have not received any responses. Unfortunately, my phone was broken and then stolen shortly after. I forgot my password, and even though I changed it in my Google account, I am unable to sign in without the verification code sent to my old number or the backup code saved in screenshots on my old phone.

Hello, I am a journalist, editor, and editorialist with over 15 years of experience. The topics of my articles are not pornographic, offensive, or racist, and comply with Instagram's guidelines. My articles primarily focus on in-depth subjects related to society, culture, and fashion. For the past 24 hours, you have repeatedly deleted my posts. I am inclined to believe this is discriminatory, as there is no valid reason for your actions if you had properly understood the content. I sincerely hope we can find a resolution to this issue. Otherwise, I will address this unjust censorship on social media and television platforms. If you search for "karine linord" on Google, you will see that I am a legitimate journalist. Best regards, Karine Linord

A few years ago, I had an Instagram account that I can't access anymore. At the time, I didn't pay much attention to it, but now I want to delete the account for personal reasons. I no longer have access to the phone number or email I used to register. I'm struggling to resolve this issue and really want to delete the account. Instagram Account: rupiniii_

Hello, I've been unable to access my Instagram account since Friday, the 26th of November, [redacted]. Even though I was logged in, the account was suddenly logged out around 11:00 p.m. that night. Despite entering my username and password, I couldn't log back in. I'm also unable to access the recovery email or phone number to receive the reset code. This concerns me even more because it's a business account with 11,[redacted] followers under the username alamodesln. I submitted a selfie video on Saturday, the 27th, and received a response email from Instagram, but I have not received any further communication. I kindly request assistance in recovering my account. I appreciate your prompt attention to this matter. Thank you.

Dear Instagram Support, I am writing to you regarding my Instagram account, Tempfli Ákos, which was disabled about two months ago. Despite sending numerous emails and completing multiple forms to request a review of this suspension, I have not received a response. I have been an active Instagram user since [redacted], using the platform to communicate with friends and share posts. I have always adhered to Instagram's guidelines and have not posted any inappropriate content. However, my account was disabled shortly after logging in from a different location, which leads me to believe it was an error. I kindly request a review of my account and appreciate your attention to this matter. Thank you for your time and consideration. Sincerely, Tempfli Ákos Erik

Subject: Urgent Payment Issue with Instagram Ad Tool Dear Instagram Team, I am writing to report an issue with a payment I made this morning (4-12-21) to boost my advertisement for the account @cutipie_yuvaansh using my ICICI bank account. The payment of INR [redacted] was debited successfully from my account but has not reflected in the active ad. I have attached the payment details from my bank passbook to this email for your reference. Please address this matter promptly and take the necessary steps to ensure the payment is reflected in my ad. For any questions or clarifications, you can reach me at [redacted] or reply to this email. Best Regards, Pratik K.

Hello, I hope you're doing well. Yesterday, my Instagram account was hacked. I updated the email address associated with it to one I cannot access, and now someone has taken control of my account. This individual is posting and sharing videos of me on social media, using my identity to scam others. I have been attempting to delete or remove the account but have encountered difficulties. After receiving the initial security code, I am prompted to enter an authentication app backup code which I do not possess. I am unable to progress further in the login process.

I recently discovered that my old account from [redacted] has been hacked. The hacker has been uploading fake photos and changed my account to public. Unfortunately, I can't remember the email or password associated with the account, and I no longer have access to the device linked to it. Despite reporting the issue multiple times, nothing has been resolved. The username for the compromised account is su_dan999. I urgently need assistance in taking it down. Thank you for any help you can provide.

Hello, I only post content that is mine and videos that I have taken during my travels. I use Instagram to share my daily life with my loved ones, and I always ensure that I comply with the platform's rules of use. This morning, I was very upset to find that your algorithm has blocked me without any warning, causing me to lose everything. I hope for a prompt resolution and your understanding so that I can regain access to my projects on your platform. Yanis M.

Hello, I am an artist specializing in painting, photography, modeling, and acting. Regrettably, I posted artistic photos that included bare breasts which led to my account being blocked on Instagram. Despite this, my contributions entail a range of content such as poetic stories consisting of images, texts, and sounds. On Instagram, I have established a significant network, including renowned followers across various countries like David Lynch's chief op. The oversight in not adhering to Instagram guidelines occurred during a challenging period I faced in recent months. I kindly request your leniency and understanding to reactivate my account on your esteemed social platform. I now fully grasp the rules in place and commit to complying with them moving forward. Thank you for your consideration. Sincerely, E. Heidsieck

I believe my account has been compromised. The email associated with my account has been changed to the hacker's email. Consequently, when I request a restore code, it is sent to the hacker's email instead of mine. Instagram asked me to verify my identity by providing a picture of myself holding a code on a piece of paper and a video headshot. Despite this, I am still unable to regain access to my account. I would appreciate any advice on how to proceed.

I haven't violated any community guidelines, but every story I try to post gets taken down, and I can't follow or comment. Since November 29th, I receive messages that say my content is restricted or violates guidelines. Requesting a review is also unsuccessful; each time I try, it says it can't be processed. Reporting the problem multiple times hasn't helped either. Can this be fixed soon, please?