I’m just trying to access old Instagram accounts for the *** and something pictures I have on them.

GetHuman4855843's customer service issue with Instagram from May 2020

Help with my Instagram issue
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The issue in GetHuman4855843's own words
All I am trying to do is get my old Instagram photos off of these accounts plus some old messages from people that have passed away and that was the last conversation that we had ... I’ve just always made a new Facebook and instagram when I couldn’t recover them but now I really just want to get my pictures on my old Instagram accounts but I can’t access my accounts because once I made a new Facebook and a new email to both of them. *One of them has an email address *****@***.com - user name ann*bankston** *Another is *****@***.com (that’s my iCloud account so it usually doesn’t have the .com after it. It’s user name is ann*bankston this one is the main one I am trying to recover .
This is so frustrating and making me upset bc it’s not giving me any other options to help me logging in even tho I have the email accounts (but their not active now)
They could help me out with at least my main two accounts and let me use something a different way to help me long in and everything I even have pictures of my daughter with that dude I have on that same Instagram and I can prove it
I have like * accounts with you guys I’ve never been banned or had any issues with Instagram other than this crazy ****
I just really hope you guys can resolve this for me I have been trying and I feel like it’s bc none of what they have been linked too have been logged on to anything in a min
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Instagram

Instagram.com
Customer service issue
Reported by GetHuman4855843
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 38398 others
0 customers following this

Timeline

GetHuman4855843 started working on this issue
May 22nd, 2020 5:12am
GetHuman4855843 confirmed the issue is fixed. Hooray!
May 22nd, 2020 9:42am
GetHuman4855843 indicated the issue is not fixed yet.
May 22nd, 2020 9:42am
GetHuman4855843 indicated the issue is not fixed yet.
May 22nd, 2020 9:52am
GetHuman4855843 indicated the issue is not fixed yet.
May 22nd, 2020 2:56pm
GetHuman4855843 indicated the issue is not fixed yet.
May 23rd, 2020 6:55am
GetHuman4855843 indicated the issue is not fixed yet.
May 25th, 2020 12:38am