Hello, about six months ago someone direct messaged me a link to a website. I opened th...

GetHuman4846040's Recover Account issue with Instagram from May 2020

Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman4846040's own words
Hello, about six months ago someone direct messaged me a link to a website. I opened the link and it said to login with my insta gram username and password. I did so, thinking Instagram had logged out out by mistake. Unfortunately the website that I entered my information into wasn’t actually instagram, it was a scam designed to look like Instagram. Therefore I was temporarily logged out of that account. It stated that I had to receive confirmation from a phone number or email. However, I had that account for * years and no longer had access to the original email or phone number. I made this new account as a temporary fix until I received my old account back. It’s been many months since and it still is unavailable. I really want my old account back because it has so much data with and would really appreciate if you could help me. Thank you.

GetHuman4846040 did not yet indicate what Instagram should do to make this right.

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Recover Account issue
Reported by GetHuman4846040
May 20th, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 38325 others
0 customers following this


GetHuman4846040 started working on this issue
May 20th, 2020 7:14am

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