Instagram Customer Service Issues

My Instagram account has been blocked from subscriptions, unsubscribes, liking posts, and writing comments for the past four weeks. The platform mistakenly believed that I was paying for subscribers, which I have never done. I would like to clarify that I have not engaged in any illegal activity of buying followers. Please rectify this error and unblock my account as soon as possible. My Account: lucassuissa1. Thank you.

Hello. I am having issues with my account on Instagram. I am unable to unfollow my friends, and I am unable to add photos to my feed with them. Every time I try to add a photo, it gets posted without descriptions or hashtags. When I attempted to edit the photo to add a description, I received a message stating my account is currently blocked. I clicked on more information but the issue persists. Can you assist me in restoring my Instagram account back to normal functionality? My account username is: pawko_runner. Thank you for your help.

Dear Instagram Team, Yesterday evening, upon logging into my account, I discovered that my username had been replaced with a new one ending in _uk. I noticed this change after recently following linseedpaint. I have been developing my business plan since the start of the year, though progress has been slow due to family members being in and out of the hospital. Unaware that using the name makemeagarden on a personal account posed a security risk, I planned to transition to a business account upon launching in spring [redacted]. The username makemeagarden is crucial to my branding, for which I've already invested significantly. I own www.makemeagarden.com and am currently designing the business website. Despite seeing Anthony Morrison using my old username, his account is not more active than mine. I feel it's unfair he can claim my username after I had already registered it. I request to have my original username restored so I can promptly create a business account. Connecting with my existing Facebook business page (@makemeagarden) is essential for a seamless launch. Kind regards, Jo Christoforides

Recently, a friend asked for my number, claiming to be doing a giveaway. I shared the link as requested, trusting it was truly my friend. However, soon after, I noticed suspicious activity on my Instagram account with a different email attached. Concerned, I reached out to my friend and realized his account was hacked. When I confronted the hacker, they requested the six-digit number sent to my phone, which I refused to provide. Unfortunately, the hacker blocked me, and now I can no longer access my account despite numerous attempts. I have contacted Instagram for support, but I'm not optimistic about recovering it.

My sister's business account got deactivated because it was flagged for violating Instagram's community guidelines. She agrees she made a mistake by not giving proper credit, but it was just for aesthetic purposes on her feed. Could you please review this decision and enable us to submit an appeal? Thank you. When I attempted to log in, it mentioned a violation of guidelines and only provided the option to learn more. However, there was no button available to submit an appeal or contact support.

I'm experiencing an issue with my business account on Instagram. It won't let me delete any promotions. To delete a post on my page, I need to first delete the promotion that has already finished. However, when I try to delete the promotion, I receive an error message saying there was a problem. I simply want to remove posts on my page so that I can begin advertising again. Thank you.

I have my username and password, but when I attempt to log in, I receive a message about a suspicious login attempt. It prompts me to enter a security pin sent to either my initial email or phone number. Unfortunately, I've changed both my number and email, and I'm unable to access my original email for the security pin. I've tried to log in to my email, but it's unsuccessful. Accessing my Instagram account is crucial to me as I've been using it for the past 2 years. Your assistance in resolving this issue is appreciated.

My account was mistakenly disabled when a hacker sent fake links in my DMs. To recover, I need to send a code to my old inactive phone number, [redacted], which I can no longer access. My new number is [redacted]. Any assistance to restore my account would be greatly appreciated.

Hello, I am experiencing a significant issue with my account on Instagram. Despite numerous attempts to resolve the matter and reaching out to Instagram, I have not received any response thus far. The problem lies in my inability to log into my Instagram account. Each time I try, I am met with a "challenge_required" error message, making it impossible to proceed. This issue is hindering my ability to access my account and perform any actions. I am seeking assistance to rectify this problem. Thank you for your attention to this matter. Regards, Havlooo

A week ago, I signed up for an app using my Instagram account to keep track of people who unfollowed me after I followed them. Instagram restricted my account for three days, preventing me from posting pictures, liking posts, and unfollowing others. They mentioned that I used an app to gain likes and followers, which I did, but solely to manage unfollowers. Upon being blocked, I immediately deleted the app, assuming my subscription was canceled; unfortunately, I was still subscribed for a week. After the three-day block was lifted, I resumed normal activities without any third-party apps. To my dismay, Instagram blocked me once more, despite assuring me of an unblock on November 1. It's now past that date, and I'm still unable to post or like content. I'm simply a regular user enjoying Instagram like everyone else, appreciating good photos and artwork. Please reinstate my account. Thank you.

Dear Sir/Madam, I am Md.Adil, and my Instagram account username is _its._.adil_. It has been blocked for over three weeks now. I am unable to see my activity log or edit my account details due to this issue. I understand that my account was blocked because of unusual activity, which goes against Instagram's policies. It was not me, as my password was compromised, and someone else used my account for such activities. Kindly, I request you to review my case and unblock my account. I assure you that this incident will not occur again in the future. Your prompt attention to this matter would be greatly appreciated. Best regards, Md. Adil

When I'm trying to share a post from my feed to one specific friend, it constantly shows "Failed to deliver. Try again." This issue is isolated to just this friend, as I can successfully share the same post with others. However, when I attempt to share it with this particular friend, a new chat is created, and a red cross mark appears next to the post, indicating delivery failure. Despite multiple attempts, the post does not go through. Strangely, if I manually type my friend's name in the search bar while sharing the post, it sends successfully. But when I select the friend's name from the suggestions, the post fails to send. I'm looking for a solution to this issue. Thank you.

Hello, my name is Andrea Sorca. I lost my phone more than 4 months ago and have been unable to purchase a new one. I am currently using my boyfriend's old phone and need help accessing my Instagram and Twitter accounts since the two-factor authentication is linked to my lost phone number. I have tried contacting Instagram and Twitter multiple times without much success. Instagram requested a picture of myself with my name, username, and an unspecified code number, which I did not receive in a previous email. Despite my efforts, I have had communication issues regarding the code number. I am reaching out for assistance as this is my final attempt to regain access to my Instagram account. Thank you for your help. PS. My legal name matches my usernames on both Instagram and Twitter. I have identification documents with the same name to verify my identity.

There has been a concerning trend of mass flagging in the art community on Instagram. Accounts like Vamp.BF have been making false accusations and harassing artists like SleepyStarBoy, leading to their art being removed and their accounts bombarded with untrue claims. This unjust mass flagging is causing significant harm to artists' mental health and careers. It seems that this behavior is escalating, with users like NavyPluto also joining in on mass reporting innocent artists. This harmful trend needs to be addressed by Instagram to protect artists from baseless accusations and harassment.

Subject: Issue with Instagram Account Dear Instagram, I recently encountered a problem on my account which led to it being blocked with the message stating that I was sharing my account with a service for likes, which I have not done. I maintain my profile in an authentic manner and do not employ any service for likes. I use legitimate services like Later.com which is an Instagram partner, Reports+ app for analytics, and SkedSocial for posting and statistics, none of which are for acquiring likes. Additionally, I have only paid for promotions on my advertisements, resulting in increased likes due to the promotion, not a service. I believe the surge in likes was mistakenly flagged as suspicious activity. Could you kindly review my account to rectify this issue? I am seeking assistance on resolving this matter and would appreciate any support or contact information for your customer service. Thank you for your help. Sincerely, Mark

Hello, A few days ago, I was posting on my business page timeline @lavishhe_. I had just completed two posts when I encountered an issue. After attempting a third post, a message prompted me to enter my phone number. Once I submitted my phone number, the page did not progress further, lacking any prompts to click or confirm. After multiple attempts, I revisited the page to find that the third post had failed to upload. Despite several retry attempts and refreshing my timeline, the issue persisted. To troubleshoot, I switched to my personal account @seunkay, which functioned correctly, ruling out a network problem. Returning to @lavishhe_, the upload problem persisted. Attempting to resolve the issue, I logged out with the intention of logging back in, but have since been unable to do so. Searching for the handle now results in a "user not found" message, and although the handle appears via tags, all pictures have vanished. I have reached out to Instagram for assistance but have yet to receive a response. I am eager to recover my account, as I worked hard to build my following and create those posts. Any help addressing this issue would be greatly appreciated. Kind Regards

Hello, I have encountered some issues with my Instagram account @anushua.c. I have been using this account for a couple of years now. The email linked to the account is [redacted] However, when I tried to log in on my desktop, it flagged a "Suspicious Login Attempt" and prompted to send a security code to my email to secure the account. I suspect I may have accidentally changed my email to [redacted] Whenever I enter incorrect passwords, it says "incorrect password," but when I enter the correct password, it still shows "Suspicious Login Attempt." Despite understanding from the help center that if the email is mistyped, nothing can be done, I am reaching out to understand why this is happening and seeking assistance in recovering my account. I value and need this account and would greatly appreciate any help from Instagram despite the high volume of inquiries they receive daily. Sincerely, Anushua Chowdhury

I am facing an issue logging into my Instagram account @bansalshalini10 after changing my mobile phone. When I attempt to log in on my new device, I receive a message stating "Help us Confirm you own this account" with a security code sent to my old email address, which I no longer have access to as I forgot the password. I receive all my notifications on my current email, so I am confused why the security code is being sent to the old email. This account is crucial to me as it contains important business chats and data. I am feeling frustrated and upset about being locked out and unable to access my account. Any assistance would be greatly appreciated. Thank you for helping me out during this difficult situation.

I recently joined Instagram less than two weeks ago and I am located in California. I have been experiencing issues with the mobile app as it only displays a blank page. Even when trying to access Instagram through Chrome on my phone, I still encounter the same blank page problem. I received multiple emails indicating unauthorized login attempts from Russia. I attempted to reset my password and enable 2-step verification on my laptop, but my user ID is not recognized. I also tried to create a new account, but my email is already associated with an existing account. Despite going through the FAQs for hacked accounts and trying various solutions like resetting my password, I have had no success. Unfortunately, there is no chat or phone support available. I am concerned that someone in Russia now has access to my email, phone number, and password. I urgently need my account restored so that I can enhance its security features. This situation is particularly frustrating as I am just trying to view posts from my brother-in-law to help my husband and me stay connected with my father-in-law who has Alzheimer's. Dealing with all of this has been incredibly challenging.

My Instagram page started acting up yesterday afternoon. My newsfeed is blank, I can't view my profile or DMs, and see no stories or posts. I deleted and re-downloaded the app, changed my password, but no luck. I can access my second account for cosmetology without issues, but switching back to my main account results in an error message. Each time I try, it says "we're sorry, something went wrong." I've also attempted signing in through the web browser, only to receive an "oops, an error occurred" message. I am unable to recover or temporarily disable my account.