Hello , i am trying to login to my account with my username and password but it doesnt...

GetHuman-hadizoab's customer service issue with Instagram from August 2019

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The issue in GetHuman-hadizoab's own words
Hello , i am trying to login to my account with my username and password but it doesnt work , *like after i put my username and password in the login page , it goes to something named : Challenge*required "*Update Your Email Address**We can't reach you at the email address on your account. Update it to keep your account secure."*After i type a new email address and click on the Update Email *it showes me this error : Oops, an error occurred.*but i dont know what to do !!*i tried every way to login to my account with website during phone and app in the phone and i tried to do it with the instgram web on my pc but actually it doesnt work!*so what should i do ! i tried ether to reset my password with the phone and i changed it but did not worked!!*so please what should i do ??

GetHuman-hadizoab did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-hadizoab
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 61902 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-hadizoab started working on this issue
Aug 3rd, 2019 10:41pm
GetHuman-hadizoab indicated the issue is not fixed yet.
Aug 5th, 2019 3:17am

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