My Instagram was hacked and whoever hacked it not only hanged the recovery email, but h...
GetHuman2579777's customer service issue with Instagram from March 2019
Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2579777's own words
My Instagram was hacked and whoever hacked it not only hanged the recovery email, but hey changed my username as well, and now i haveno way of getting in. **My username was: **sydneyoliviaaah, with this email associated with my account: **S*****@***.com **Now my username has been changed to: *@benedictoon***, and the recovery email will only show the first few characters and last few, but it says the email associated with this account has been changed to: r*******b@m***.ru, I’ve attached a screenshot of what I see when I try to sign in with that new username that they changed my account to. **PLEASE HELP ME! There is a lot of private information linked to this account for my business, and I need to get back in before it all is taken and destroyed :(
GetHuman2579777 did not yet indicate what Instagram should do to make this right.
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