Good evening, I am currently experiencing issues with my instagram account. I am gettin...

GetHuman-woy's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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GetHuman-woy's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-woy will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-woy can let us know if they help or not.
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Before contacting them, items GetHuman-woy may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman-woy's own words
Good evening, I am currently experiencing issues with my instagram account. I am getting less engagements, my engagements have never been high, but they are currently at an all time low. My hashtags aren't working and if I use location my post won't appear in that feed. I did some research and found out something called "shadow ban" I can relate too many of the symptoms of it. I will admit that I used fake likes, on one recent post. I used another app to get me likes to sell my story. I recently moved to Los Angeles, and I came here to fake my success. I'm an actor, from the ghetto and wanted to use that as a push for my success. I also wanted to make my post seem real, so I searched for fake likes. Now, I just feel bad for even striving. I don't like a deserve a shot at success anymore. I also feel like I was singled out and handpicked but I did do the wrong thing. I've definitely learned my lesson. I was hoping someone from LA from the entertainment industry would notice me. Now I can't even be seen by anyone who's not following me. Please help and happy holidays!

GetHuman-woy did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-woy
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 26291 others
0 customers following this

Timeline

GetHuman-woy started working on this issue
Dec 28th, 2018 3:22am

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