To Whom It May Concern,**I don't know if i was hacked or deactivated by the company. I...

GetHuman1819923's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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GetHuman1819923's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1819923 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1819923 can let us know if they help or not.
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Before contacting them, items GetHuman1819923 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1819923's own words
To Whom It May Concern,**I don't know if i was hacked or deactivated by the company. I been getting Hacked recently by all my stuff. I always follow the guidelines and follow your rules. Im very upset this happened but understand you guys are looking out. Please help me retain my account which i put numerous time and hours for the last * years. I can assure you that im sorry for whatever the reason you deactivated it. Its the holidays and would love to share pictures with friends and loved ones. Im asking please to allow me to retrieve my account. I was given no warnings or anything. Thank you and Happy Holidays. My instagram account is extremely important to myself with connecting with celebrities and athletes that i deal with. Thanks again..My user name is Breezenyc**

GetHuman1819923 did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman1819923
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 25703 others
0 customers following this

Timeline

GetHuman1819923 started working on this issue
Dec 23rd, 2018 9:18pm