I am a private investigator (I can’t say who or what I work for) I’ve been investigatin...

GetHuman1694879's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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GetHuman1694879's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1694879 will want to follow the link below to head to their help center. We will check on GetHuman1694879 later to make sure it's all set or try to help escalate.
Tip from another customer
If you are able to report an issue then go to the app and head to your personal profile on Instagram. If you are signed in, in the top right click the gear button. From there scroll down and click “Report Something” and follow the prompt. You should get an update via email or within the app. Reports can take up to 2 weeks to hear back from.
The issue in GetHuman1694879's own words
I am a private investigator (I can’t say who or what I work for) I’ve been investigating profiles that are creating hate but through a loophole in your system that means it can’t be reported.**People are being devided and crimes are happening, physical and mental crimes. **There is constant racism and hate everywhere I look on instagram and I have the account names that are using posts to “bait” people into arguing so they get a bigger following. But these arguments have ended in stabbings and so on. **I will send you the list of profiles that are doing this but only if you agree to permanently delete these types of profile. If not my private team will take over so you can either comply with this request or loose the company over something small.**Once I am contacted by you I will then give a specific time frame this problem needs to be sorted by or as I said you will be taken over as new zero tolerance rules are being set in place so the faster you at Instagram act the more time you will be given.**You may not request any information about me or who I am. **You may not release or used the email created for me to contact you as it has been generated by us purely for this situation and will be terminated after it has been used.**You may not ask where I am located. **You may be given more time if you need but I will need strong evidence to why you need more time for that to happen.**Disclaimer:**You don’t have to work with us or do anything for us but that means the problem won’t be resolved so in doing so you’re agreeing for my team to take over and resolve the problem ourselves and I can’t promise that the app won’t be damaged as we take control.**Kind regards
GetHuman1694879 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1694879
Dec 5th, 2018 - 2 mons ago
I have an issue with Instagram too
Not resolved
Seen by 7 customers so far
Similar issue to 22750 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman1694879 started working on this issue
Dec 5th, 2018 2:54pm