Instagram Customer Service Issues

Several fake accounts of Pastor Matthew Ashimolowo have been circulating on Instagram. Efforts were made to report and remove these accounts, but unfortunately, Pastor Matthew's official Instagram account (ma.ashimolowo) was mistakenly taken down, possibly in retaliation. While his Facebook and Twitter accounts are verified, the Instagram account remains inaccessible. Attempts to reinstate the account by submitting Pastor Matthew's driver's license as proof of identity have not received a response for two weeks. The community is eagerly awaiting the restoration of Pastor Matthew's authentic Instagram account.

After uninstalling and reinstalling Instagram, I am unable to remember the password to access my account. I have followed the instructions on the Instagram help page to no avail. The email addresses linked to my various Instagram accounts are all associated with other accounts. The specific account I am trying to regain access to is younglife_memespics_club_ideas.

Upon opening the Instagram app earlier today, I was surprised to find myself logged out. After logging back in, a message appeared informing me that my account had been disabled for breach of Instagram's regulations. This has left me in a state of confusion as I have always abided by Instagram's guidelines. With over 5K followers, I regularly share photos of my daily life and modeling career in Boston. My account has been experiencing significant growth recently, which I fear may have triggered a false assumption by Instagram that I was engaging in follower-buying activities (a claim I vehemently deny). As my Instagram serves as a crucial communication platform with potential employers, this sudden disablement is causing inconvenience. Despite reaching out to Instagram multiple times via email and forms, no response has been received. I firmly believe there has been an error, and I am hopeful for a prompt reactivation of my account.

My Instagram account was disabled unexpectedly. I mainly post clean content, including my personal photos, jiujitsu, and soccer content. I am uncertain about the reason behind the disabled account, unless it could be due to a potential hacking incident. As a Chelsea fan, I occasionally repost content from Chelsea's page, as many soccer fans do, always giving credit to Chelsea. I believe sharing posts from other pages is allowed on Instagram. Having my Instagram account reactivated is important to me as I use it to stay in touch with family worldwide. Instagram has requested me to submit a photo of a code along with my full name and username, which I have complied with.

Hello, about 2 years ago, I stopped using my old Instagram account due to serious problems. I created a new account with the username mkaalkhalifa to avoid any further issues. Recently, people have been contacting me about changes to my old account, which I cannot access due to my email being hacked. The profile picture and followers on my old account keep changing, causing me concern. The profile picture on the old account is the same as the one I currently use. Someone with access to my old account even uploaded a specific picture from February 15th featuring members of the royal family. I have tried to recover or deactivate the old account with no success. I am willing to provide identification like my government-issued ID, password, and images to prove my ownership. This situation is a serious concern for my reputation, and I hope for assistance in resolving it promptly. Thank you for your time.

I would like to bring to your attention that our accounts were unexpectedly impacted by your algorithm. It seems that the profiles @clicvapor, @circadian_riff, @akalean_official, @subfreqnetwork, and @alwahausa were unfairly targeted. There was no prior warning or explanation for the actions taken, including the IMEI block on my phone. We have invested significantly in promotions, abiding by all guidelines set by Instagram. Despite our compliance, we have faced unwarranted consequences. The treatment we have received is unacceptable, prompting us to reconsider our financial involvement on Instagram and related platforms. The affected accounts and their associated emails are as follows: - @clicvapor: [redacted] - @alwahausa: [redacted] - @circadian_riff: [redacted] - @subfreqnetwork: [redacted] I urge you to investigate this matter and provide clarification or assistance. Being subjected to this situation feels unjust and harsh, and I seek a fair resolution. Your attention to this issue is greatly appreciated. Thank you.

I recently joined a nonprofit in Western NY as the new Social Media representative. However, the previous employee responsible for our account did not leave us with the most recent login details. Complicating matters, our organization underwent a name change that was never reflected in the associated email address. While I can monitor our Instagram activity through Facebook, I am unable to update the email to reset the password. This is especially challenging for us since we are a very small organization. Our inability to access Instagram is hindering our efforts to promote our art shows and holiday events. We are eager to rebuild our brand after the departure of the previous employee and are hoping to avoid creating a new account from scratch.

Up until November 16th, I was actively posting on my Instagram account (username: robycasto, email: [redacted]). Despite being targeted by hackers previously and having my information changed, I managed to regain control by updating my password and enabling two-step authentication. However, I suddenly lost access to my account. I tried to reset my password, but the account is now labeled as inactive or non-existent. Creating a new account with the same email and phone number shows they are already in use, despite no access granted. Additionally, I have not received any emails regarding account changes or two-step authentication requests. My contacts cannot view my account, and my past messages have vanished (confirmed with friends).

Hello, I encountered an issue when trying to access my Instagram account five days ago. Instagram mentioned my account was deactivated for violating their terms of use. They suggested that it could be a mistake and that I could appeal the deactivation. Upon following the provided link, I filled out a form with my full name, username, email, and confirmed that my account was not business-related. After submitting the form, I received an email with instructions to reply confirming I own the account, alongside a photo of myself holding a paper with a handwritten code provided in the email. Despite sending the email three times, I have not received any response or confirmation that it was received. I maintain that I did not breach any terms. Can someone assist me with this matter? Thank you.

Dear Support Team, I submit approximately 10-20 copyright infringement reports daily for users on Instagram who are reposting my content without permission. Despite my consistent efforts, the problem persists, causing me to lose my enthusiasm for the platform. I am reaching out to inquire about any plans to implement a copyright protection or penalty system for repeat offenders. Merely removing the videos from their profiles is ineffective as they quickly repost them, often flooding their accounts with numerous unauthorized posts. This leads to frustration as the current measures do not serve as sufficient deterrents. I am hopeful that Instagram will address these concerns and establish more proactive measures to tackle copyright violations. Your assistance in clarifying the course of action against offenders and improving the effectiveness of the reporting system would be greatly appreciated. Best regards, Pubgbizzle

My son created two old Instagram accounts with the usernames minecraftdiamonds16 and kadendude2016. He has forgotten the passwords for both accounts and used an old email address, making it impossible to reset the passwords to delete the accounts. There are videos posted on those accounts that were initially funny to him but are embarrassing now that he is older. The videos are being circulated in school, leading to bullying, and he is now refusing to attend school due to the situation. It is crucial to delete these accounts promptly to ensure his well-being. Your assistance in this matter is greatly appreciated.

I woke up to find my Instagram account has been hacked. They changed my profile picture, account name, bio, email, and password, making it public. I am a student athlete and can't risk any unlawful activities jeopardizing my college scholarships. I urgently need my account back to prevent any issues. I hope to recover my account as soon as possible to regain control of my information and online presence. Original Profile Name: berlincolvinn Original Profile Email: [redacted] Original Phone Number: [redacted] Device used for account creation: iPod or iPhone Hacked Profile Name: Nilalar Harmony (nilarlarharmony) Incomplete Email: b******3@b*.ru

I believe my account has been hacked. My username was linnycorradi. I'm unable to log in to report the issue as my access has been blocked. Despite my attempts over the last day, I haven't received assistance. I have two other accounts, linnycorr and linny_meets_world, but they are unused. The hacker, Darell8__va, has taken over my account, replacing my photos, followers, and posts with their name. I have screenshots from my daughter showing the unauthorized changes. I am extremely frustrated at the lack of support in resolving this matter. I can provide any necessary proof of identity, including details matching my Facebook profile under Linda Tendler Corradi. My account no longer displays my photo from a recent vacation, preventing me from following recommended steps. Although I've received emails from "jeremy," they haven't been helpful. Please assist me in resolving this issue. Thank you for your attention.

I am experiencing issues with taking photos on Instagram. Normally, when I press the + button to create a post, I should have the option to select between library/photo/video. However, I am no longer able to access the camera option within the Instagram app to take a photo directly. Instead, the app only shows my camera roll where I have to choose a photo, but they are not in the correct square format for Instagram. I have verified that the camera access is enabled. This problem seems to be specific to my Instagram account as it works fine on my friend's account when I log in on my phone. I have tried to fix this by uninstalling and reinstalling the app multiple times, but the issue persists.

I have been utilizing Instagram for a couple of years now, but suddenly, I encountered an error message stating that my account has been blocked for terms violation. I have not engaged in any unethical behavior on my account. I received an email instructing me to reply with a photo of myself holding a paper with my full name and User ID written on it, which I promptly did three days ago. Unfortunately, I have yet to receive a response from Instagram. I firmly believe in the platform's ability to connect and share memories and would never jeopardize that. I suspect this is an error on Instagram's part, not mine. It has been a week since I've been unable to access my account. My Instagram username is nandanrathi439. I hope to receive a positive response soon. Thank you, Nandan Rathi.

Instagram banned my embroidery business account, even though it had no content posted. As a result, my phone got banned, and now I can't access my other three accounts, two of which are my main sources of income. I've attempted all the solutions I found online and even wiped my phone clean and reinstalled Instagram, with no success. I'm looking for a solution because I don't want to buy a new phone due to this frustrating issue.

I need assistance regaining access to my Instagram account, which has been taken over by someone named Killararabella. The individual is using my pictures, and I have provided evidence by sending a picture of myself and a screenshot of my Instagram account under the username Killararabella along with my own comments. The mobile app shows the last person signed in as Daruis_54_dor, and I have been logged out of my account. Whenever I try to log in, an error message appears stating, "Oops, something went wrong." My email indicates that someone logged in from Fremont, CA, which was not me. I am unable to log in, change my password, or set up a new account. I suspect some new accounts may have been created but have not confirmed any activity since the hacking incident about two weeks ago. I have had my account for approximately five years and have shared Instagram photos on my Facebook page in the past. I was viewing some photos on Facebook when this happened. Please assist me in reclaiming my Instagram account under the username JennyDimarco from Killararabella.

Hello, I'm Michelle. My Instagram account with the username whiskaway03 was hacked on November 7, [redacted], and my email address was changed. Although the issue was noticed and rectified, I am now unable to access my account. I have been informed that my account was deactivated for allegedly breaking rules, which I find peculiar as it is a personal account with around [redacted] followers, mainly friends, who I follow back. I only share homemade cake posts that I prepare myself. I have been attempting to reach out to Instagram for assistance with no success. Any help would be greatly appreciated. Best regards, Michelle @Whiskaway03 Sent from my Vivo smartphone

Hello, this is Michelle. I previously had my Instagram account under the username - whiskaway03. On November 7, [redacted], my account was hacked, and the username and email were changed. I received an email from your team acknowledging this and it was fixed. However, I have been unable to access my account since last week as I have supposedly violated rules. I treat this account as personal, do not solicit likes, and have around [redacted] followers who are mainly friends I follow back. My posts consist only of homemade cakes prepared by myself. I have been trying in vain to reach out to Instagram for assistance through logging in. I would appreciate any help you could provide. Best regards, Michelle @Whiskaway03 Sent from my Vivo smartphone

Hello Instagram, I am Alejandro Gonzalez and I go by @izzyaleister on Instagram. I am developing a health and beauty brand named "True Beauty" and am interested in securing the Instagram handle for the brand. The handle @Truebeauty is currently inactive since [redacted], and I would like to inquire if it would be possible to obtain this username for my company. A distinct and easy-to-remember username that directly reflects the brand name would be invaluable for its online presence. Your assistance in this matter would mean a great deal to me. Thank you for your consideration. Best regards, Alex Gonzalez (@izzyaleister on Instagram)