I was trying to create a new account ontop of my two existing ones that I already have...

GetHuman-parkeren's customer service issue with Instagram from December 2018

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The issue in GetHuman-parkeren's own words
I was trying to create a new account ontop of my two existing ones that I already have. I put in my email and password and it brought me to a screen where I could pick my username. It gave me a suggestion and I pressed the circular arrow to show me some other suggestions since I didn’t have any ideas and figured I could always change it later. I stopped on one that I liked only for it to tell me that the username was already taken. My first thought was that nobody has the same name as me. Second thought was why they would show it to me since it wasn’t an option. I tried a different username anyways and it told me suddenly that my email was already being used for another account. I thought that maybe it did register under the first username so I left the account creating page and went to the log in page. I added my email and password and I was greeted with a message saying that my account was disabled for not following the guidelines. I don’t understand how I could have even broken their guidelines when they wouldn’t even let me make my account? So now I can’t access that account if it even is one and I can’t use that email to try again. I’m stuck and instagram is terrible with customer service so I need help with getting to that account.
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Customer service issue
Reported by GetHuman-parkeren
Dec 2nd, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 3 customers so far
Similar issue to 22427 others
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GetHuman-parkeren started working on this issue
Dec 2nd, 2018 6:34pm