I was trying to create a new account ontop of my two existing ones that I already have...
GetHuman-parkeren's customer service issue with Instagram from December 2018
Help with my Instagram issue
First: share to improve GetHuman-parkeren's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Instagram help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-parkeren may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-parkeren's own words
I was trying to create a new account ontop of my two existing ones that I already have. I put in my email and password and it brought me to a screen where I could pick my username. It gave me a suggestion and I pressed the circular arrow to show me some other suggestions since I didn’t have any ideas and figured I could always change it later. I stopped on one that I liked only for it to tell me that the username was already taken. My first thought was that nobody has the same name as me. Second thought was why they would show it to me since it wasn’t an option. I tried a different username anyways and it told me suddenly that my email was already being used for another account. I thought that maybe it did register under the first username so I left the account creating page and went to the log in page. I added my email and password and I was greeted with a message saying that my account was disabled for not following the guidelines. I don’t understand how I could have even broken their guidelines when they wouldn’t even let me make my account? So now I can’t access that account if it even is one and I can’t use that email to try again. I’m stuck and instagram is terrible with customer service so I need help with getting to that account.
GetHuman-parkeren did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-parkeren fixed the problem
We are waiting for GetHuman-parkeren to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.