Dear IG Team,*I hope this email finds you well. Today, I received a notification that m...

GetHuman-fukiegum's customer service issue with Instagram from December 2018

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-fukiegum's own words
Dear IG Team,*I hope this email finds you well. Today, I received a notification that my IG account has been disabled claiming that my account violated the company’s terms of use without any further explanations or warning letter. I’ve been using my IG account for * years with **k followers and it’s very helpful for me especially being a single mom, raising two kids and helping my parents and brother financially by selling a variety of items to provide our daily needs.*I’m sending this letter to appeal that my IG account be reinstated. And if I violated any of your policies, it was an honest mistake and would like to discuss this further with you, either by phone or email to have this issue be resolved and prevent this from happening again in the future.
GetHuman-fukiegum did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-fukiegum
Dec 1st, 2018 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 6 customers so far
Similar issue to 22259 others
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Timeline
GetHuman-fukiegum started working on this issue
Dec 1st, 2018 12:11pm