I have been locked out of my own account that I know the password and own the same emai...

GetHuman-iamthegi's customer service issue with Instagram from July 2018

7 views | 7117 similar | 0 following
Help with my Instagram issue
GetHuman-iamthegi's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-iamthegi will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-iamthegi can let us know if they help or not.
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The issue in GetHuman-iamthegi's own words
Login into my account on a new device. ... I have been locked out of my own account that I know the password and own the same email associated with the account. The account name is "drachoe". When I try to get an email sent so I can put in the verification code, it does not send AT ALL! I would like to regain access back to my account. I live in the United States. Olive Branch, MS.**The reason why it says "suspicious login attempt" is because I am logging in on a new device, because my previous one was destroyed. Please help.**Additional information, I never verified my email. But it is in that account.
I know my password and the email associated with my account!
Letting me back into my account!
I have been with instagram for almost * years. I thought it would let me log in as normal
sending a recovery email
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Instagram

Login
Customer service issue
Reported by GetHuman-iamthegi
Jul 24th, 2018 - 3 years ago
Fixed
Seen by 7 customers so far
Similar issue to 7117 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-iamthegi started working on this issue
Jul 24th, 2018 11:53pm
GetHuman-iamthegi indicated the issue is not fixed yet.
Jul 24th, 2018 11:59pm
GetHuman-iamthegi indicated the issue is not fixed yet.
Jul 27th, 2018 2:15pm
GetHuman-iamthegi indicated the issue is not fixed yet.
Jul 28th, 2018 9:12pm

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