My name is Morgan Odom and my instagram user name is @morgsodayum. A few days ago my ac...

GetHuman-meodom's customer service issue with Instagram from July 2018

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Help with my Instagram issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-meodom's own words
My name is Morgan Odom and my instagram user name is @morgsodayum. A few days ago my account got hacked and my email got changed and my phone number removed from my Instagram, I already tried the helpline and they sent me a link to change my password, but then Instagram told me that there was suspicious activity on my account and would not let me change my password without getting a verification email to the email that the hacker put on my account, so there’s no way for me to get my account back without going in and changing my email, this is been extremely frustrating and awful because I have no idea what the hack or coA few days ago my account got hacked and my email got changed and my phone number removed from my Instagram, I already tried the helpline and they sent me a link to change my password, but then Instagram told me that there was suspicious activity on my account and the only way to fix it is to send a verification email to the email that the hacker put on my account, so there’s no way for me to get my account back without going in and changing my email, this is been extremely frustrating and awful because I have no idea what the hack or could be sending to people I follow. I need this resolved as soon as possible.
GetHuman-meodom did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman-meodom
Jul 24th, 2018 - 10 mons ago
I have an issue with Instagram too
Fixed
Seen by 4 customers so far
Similar issue to 7019 others
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Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-meodom started working on this issue
Jul 24th, 2018 2:48am
GetHuman-meodom indicated the issue is not fixed yet.
Jul 25th, 2018 2:43pm