I was hacked on the **th April **** and woke up on the **th April **** to a hacked acco...

GetHuman-c_hinkle's Hacked or Disabled Accounts issue with Instagram from April 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-c_hinkle's own words
I was hacked on the **th April **** and woke up on the **th April **** to a hacked account. My username had been changed from 'charannehinkley' to 'gardredalsargas' but still had my photos. On looking into the issue i noticed deleted emails from instagram in my mailbox saying this person had removed my phone number, changed my email from *****@***.com to *****@***.com, changed my name and username as they also hacked my email account to do this. I reported the account as I could not access it. Now the account is suspended, I assume under 'gardredalargas' which I cannot access as all my information has been taken off the account. I have sent picture verification via email with no luck in response. I just want my account back and cannot do it without instagrams help as the account is no longer under my details. I greatly appreciate response and help as I have had none. Thank you

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-c_hinkle
Apr 30th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 37461 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-c_hinkle started working on this issue
Apr 30th, 2018 2:10pm
GetHuman-c_hinkle indicated the issue is not fixed yet.
Apr 30th, 2018 3:24pm
GetHuman-c_hinkle indicated the issue is not fixed yet.
May 1st, 2018 8:14pm

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