Two separate orders that did not contain all parts! Want parts sent to me ASAP!!! Bot...
GetHuman1369365's customer service issue with Ikea from October 2018
Help with my Ikea issue
First: share to improve GetHuman1369365's odds
Strength in numbers! Companies respond better when others are watching.
Try having Ikea call you again?
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1369365 may need:
Account name, Account email, Account phone number, Account address, and Order number
The issue in GetHuman1369365's own words
Two separate orders that did not contain all parts! Want parts sent to me ASAP!!! Both orders were this SUMMER and I have not bee able to get in touch with you in almost * months! Your service is TERRIBLE! **I had to go thru an app to called GETAHUMAN to contact you because your customer service line keeps saying you CANNOT TAKE MY CALL! it does not even let me leave a message?! Every single time I call I am told you are too busy for me? I won't ever order here again and I am going to give you the worst review ever unless I get these parts ASAP!***. Bed order BRIMNES bed . Bought in Charlotte NC in store. Ordered by phone and drove * hours to pick up an INCOMPLETE ORDER?!! Missing all screws and assembly pieces that allow you to ***** in drawers of bed! *Parts missing are screws in part * of instructions, Part * ******. * screws missing. ***. One order for Svalnas desk * Ordered online and shipped August ** from Sweetwater, FL. Missing the wooden upright pieces to which you anchor your desk and brackets to, and all screws and assembly parts that are required for use with the wooden upright pieces.** Your customer service STINKS. Have been calling you since the bed order was placed over the SUMMER! What kind of shoddy operation tells customers on the customer service line they cannot take their calls right now? We have called over and over and never been able to even leave a message! This is the worst customer experience I have ever had and you should be ashamed of yourselves sending two incomplete orders and then not having a means for a customer to contact you to get the pieces for their bed or desk.
GetHuman1369365 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman1369365 fixed the problem
We are waiting for GetHuman1369365 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.