Need cushions for the Sandbacken sleeper sectional, *-seat and cover for the sleeper cushion

GetHuman-jwatsonh's customer service issue with Ikea from August 2018

18 views | 6575 similar | 0 following
Help with my Ikea issue
Next: our robot will wait on hold for GetHuman-jwatsonh to get a Ikea rep on the line!
Always use the GetHuman Phone to call Ikea. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jwatsonh's own words
I purchased the Sandbacken sleeper sectional, *-seat (***.***.**) from the Conshohocken location on Monday, *********. At the time of the purchase they did not have the Sandbacken cushion set (***.***.**) in stock. They said they were expected to get more on Thursday, *********. Well, I live * hours away from the closest IKEA. I was wondering how I order the cushions and have them delivered to home. My concern is that by the time I get to Conshohocken again, they will be out of the cushions again even though the sales person told me there wasn't any other item that used those cushions. Could I order them online? I tried to enter the code that was given to me, but it was not found. Please help!! I also purchased the covers in the Grey color (not sure of the exact name at this time, but have it at home) and did not get a cover the for the sleeper cushion.

GetHuman-jwatsonh did not yet indicate what Ikea should do to make this right.

How GetHuman-jwatsonh fixed the problem

We are waiting for GetHuman-jwatsonh to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Ikea customer problems.
How Do I Track My Ikea Order?How Do I Track My Order from Ikea?How Do I Let Ikea Know About a Problem with My Order?How Do I Cancel an Order with Ikea?How do I return something for a refund to Ikea?
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jwatsonh fixes it.
This email address isn't valid


Sandbacken Sleeper sectional, *-seat
Customer service issue
Reported by GetHuman-jwatsonh
Aug 28th, 2018 - 3 years ago
Seen by 18 customers so far
Similar issue to 6575 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Account address
Order number


GetHuman-jwatsonh started working on this issue
Aug 28th, 2018 2:52pm
GetHuman-jwatsonh indicated the issue is not fixed yet.
Aug 29th, 2018 2:42pm
GetHuman-jwatsonh indicated the issue is not fixed yet.
Aug 30th, 2018 2:11am
GetHuman-jwatsonh indicated the issue is not fixed yet.
Sep 1st, 2018 2:55pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians