Need cushions for the Sandbacken sleeper sectional, *-seat and cover for the sleeper cushion

GetHuman-jwatsonh's customer service issue with Ikea from August 2018

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The issue in GetHuman-jwatsonh's own words
I purchased the Sandbacken sleeper sectional, *-seat (***.***.**) from the Conshohocken location on Monday, *********. At the time of the purchase they did not have the Sandbacken cushion set (***.***.**) in stock. They said they were expected to get more on Thursday, *********. Well, I live * hours away from the closest IKEA. I was wondering how I order the cushions and have them delivered to home. My concern is that by the time I get to Conshohocken again, they will be out of the cushions again even though the sales person told me there wasn't any other item that used those cushions. Could I order them online? I tried to enter the code that was given to me, but it was not found. Please help!! I also purchased the covers in the Grey color (not sure of the exact name at this time, but have it at home) and did not get a cover the for the sleeper cushion.

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Ikea

Sandbacken Sleeper sectional, *-seat
Customer service issue
Reported by GetHuman-jwatsonh
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 18 customers so far
Similar issue to 6575 others
0 customers following this
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Timeline

GetHuman-jwatsonh started working on this issue
Aug 28th, 2018 2:52pm
GetHuman-jwatsonh indicated the issue is not fixed yet.
Aug 29th, 2018 2:42pm
GetHuman-jwatsonh indicated the issue is not fixed yet.
Aug 30th, 2018 2:11am
GetHuman-jwatsonh indicated the issue is not fixed yet.
Sep 1st, 2018 2:55pm

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