REF: Order ********** I purchased a couch on July ** for delivery on July ** and was...

GetHuman993256's customer service issue with Ikea from August 2018

5600 similar
0 following
Help with my Ikea issue
First: share to improve GetHuman993256's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman993256 to get a Ikea rep on the line!
Always use the GetHuman Phone tocall Ikea. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman993256 may need:
Account name, Account email, Account phone number, Account address, and Order number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman993256's own words
REF: Order ********** I purchased a couch on July ** for delivery on July ** and was finally able to cancel the order several days later after repeatedly trying to contact customer service. I finally got up at * am to call and was told the wait was ** minutes and ended up waiting ** minutes before I was able to speak to someone. I was told that the refund would take a couple of weeks and would be deposited back into my debit account. As of today that refund has not been made. I have tried repeatedly to contact customer service this past week by phone to find out where my refund is. I finally connected with someone and he said he had to transfer me and I have now been hold for an additional **min for a total of ** min.
GetHuman993256 did not yet indicate what Ikea should do to make this right.
I have an issue with Ikea too
How GetHuman993256 fixed the problem
We are waiting for GetHuman993256 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ikea's attention and get better help faster. Tap below to get started.
Having Ikea issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman993256 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman993256
Aug 15th, 2018 - a yr ago
I have an issue with Ikea too
Not resolved
Seen by 2 customers so far
Similar issue to 5600 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman993256 started working on this issue
Aug 15th, 2018 1:17am