I called Ikea and XPO delivery company and reported that the Moppe Mini Storage Chest t...

GetHuman-anirbsc's customer service issue with Ikea from August 2018

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The issue in GetHuman-anirbsc's own words
I called Ikea and XPO delivery company and reported that the Moppe Mini Storage Chest that I ordered was not delivered with my other items (I received * out of the * pieces stated to be in the delivery on ******). I was transferred to the resolution center after a customer service representative recorded the issue in the computer system but was on hold for more than one hour and did not get to speak with the resolution department. I am still waiting to resolve this since I have paid already for this item and did not receive it or any further instructions on how to get it. I have been calling your customer service line for days and still haven't gotten through to the resolution center. Please advise as to how I can get the Moppe chest that I have already paid for.
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Customer service issue
Reported by GetHuman-anirbsc
Aug 9th, 2018 - a yr ago
I have an issue with Ikea too
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Seen by 4 customers so far
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GetHuman-anirbsc started working on this issue
Aug 9th, 2018 3:24am