In late May (over a month ago), I purchased some furniture from IKEA and requested home...

GetHuman866681's customer service issue with Ikea from July 2018

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The issue in GetHuman866681's own words
In late May (over a month ago), I purchased some furniture from IKEA and requested home delivery. According to IKEA, it was originally supposed to be delivered by the STI delivery company on June **. However, I never heard anything from STI, so I called them about two weeks ago, and they said that the order was departing Dallas and should be arriving at a location in Louisiana sometime by the end of the week, at which time STI would call and schedule a delivery time. I never heard from them after that, and it has been two weeks. So I called them again today, and they informed me that my order was "lost." It has been well over a month, and I really need my furniture. This is beyond ridiculous.

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Ikea

Customer service issue
Reported by GetHuman866681
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2885 others
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Timeline

GetHuman866681 started working on this issue
Jul 10th, 2018 3:48pm
GetHuman866681 shared this issue with your circles on Google+
Jul 10th, 2018 4:50pm