I WAS ON HOLD FOR AN HOUR AND TWO MINS AND THEY PICKED UP ANS DISCONNECTED THE CALL I AM SO UPSET

GetHuman682539's customer service issue with Ikea from May 2018

Help with my Ikea issue
The issue in GetHuman682539's own words
I had my furniture delivered and installed, the mirror door that Had delivered for my new wordrobe came in cracked, delivery person told me to call to have a replacement sent out and installed
This is so frustrating because I paid extra to have it delivered and installed and I did not crack the door, it came in cracked, why do I need to call to have it replaced? I have called * times now and been hung up on after waiting on hold for HOURS. I’m so upset with the level of customer service I cannot believe it.
I can just get someone to call me and resolve this, I’ve waited on hold for a total of * hours please help me resolve this and get a new mirror door out to me and installed
I just spent a very large amount of money to have furniture delivered and installed
I have an issue with Ikea too
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Ikea

Customer service issue
Reported by GetHuman682539
May 14th, 2018 - 10 mons ago
I have an issue with Ikea too
Not resolved
Seen by 9 customers so far
Similar issue to 158 others
0 customers following this
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Timeline
GetHuman682539 started working on this issue
May 14th, 2018 3:19pm
GetHuman682539 indicated the issue is not fixed yet.
May 14th, 2018 4:26pm