I cannot log into my IRS account to check the status of my child tax credit payment. Ev...

GetHuman6359006's customer service issue with IRS from July 2021

Help with my IRS issue
First: share to improve GetHuman6359006's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6359006 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
The issue in GetHuman6359006's own words
I cannot log into my IRS account to check the status of my child tax credit payment. Every time I log in it tells me my information doesn't match what you guys have on file. But * days ago I was able to log in just fine. So is there any way you can help me by checking the status of my child tax credit payments

GetHuman6359006 did not yet indicate what IRS should do to make this right.

How GetHuman6359006 fixed the problem

We are waiting for GetHuman6359006 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get IRS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having IRS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

IRS

Customer service issue
Reported by GetHuman6359006
Jul 20th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 27735 others
0 customers following this