How do I replace a lost or damaged tax refund check from the IRS?

In a nutshell: To replace a lost or damaged tax refund check from the IRS, start by initiating a refund trace through the IRS website. Log in to your account and navigate to the

Adam Goldkamp is the editor / author responsible for this content.
Aug 8, 2024

Introduction

Losing or damaging your tax refund check can be frustrating, but the IRS has a straightforward process to help you get a replacement.

Follow the steps outlined below and you can navigate the process efficiently and get your refund back on track.

Initiate a Refund Trace

Before you can replace a lost or damaged refund check, you need to initiate a refund trace. Visit the official IRS website at www.irs.gov.

How do I replace a lost or damaged tax refund check from the IRS? (Step 1)

Log In to Your Account

On the home page, scroll down and get to the part where they ask “How can we help you?” and select “Sign in to your account”.

How do I replace a lost or damaged tax refund check from the IRS? (Step 2)

Where’s My Refund

On the landing page, navigate to the "Refunds" tab. Click on "Where's My Refund?"

How do I replace a lost or damaged tax refund check from the IRS? (Step 3)

Check Your Refund

Click “Check your refund” and provide your personal information, including your Social Security number, filing status, and the expected refund amount.

How do I replace a lost or damaged tax refund check from the IRS? (Step 4)

Report the Lost or Damaged Check

If your refund check has not arrived after 28 days or if it arrives damaged, contact the IRS to report the issue. Use the automated system by calling the IRS. Alternatively, speak with an IRS customer care agent.

Complete IRS Form 3911

To formally request a replacement check, you need to fill out IRS Form 3911, "Taxpayer Statement Regarding Refund." This form is available on the IRS website. You can use search bar on the top right corner to find it.

Alternatively, request the IRS to send you Form 3911 to start the replacement process.

How do I replace a lost or damaged tax refund check from the IRS? (Step 6)

Fill Out the Form

Section I: Provide your personal information, including your name, address, Social Security number, and tax year.

Section II: Indicate the issue with your refund check (lost, stolen, or damaged).

Section III: Sign and date the form.

Special Considerations for Joint Returns: If you filed a joint return, both you and your spouse must sign Form 3911.

How do I replace a lost or damaged tax refund check from the IRS? (Step 7)

Submit the Form

Mail the completed Form 3911 to the address specified on the form, typically the same address where you sent your original tax return.

Conclusion

Once you have submitted Form 3911, the IRS will process your claim. If the check wasn’t cashed, the IRS will issue a replacement check after canceling the original one. If the check was cashed, the Bureau of the Fiscal Service (BFS) will give you a claim package that includes a copy of the cashed check.

Replacing a lost or damaged tax refund check from the IRS involves a series of steps, but by following this guide, you can handle the process with ease. Make sure to keep all related documents and correspondence for future reference.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I replace a lost or damaged tax refund check from the IRS?

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