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The issue in GetHuman2565290's own words
I called the IRS and navigated through the phone system. Someone answered the phone and did not speak although I could hear background conversation and then the person hung up. I'm trying to get help with my IRS account and payments. Thank you.**I want them to answer the phone and not hang up on customers.
GetHuman2565290 did not yet indicate what IRS should do to make this right.
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