Hi, I sent my tax forms beginning of april through turbotax, they told me my refund was...

GetHuman-simonba's customer service issue with IRS from June 2018

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The issue in GetHuman-simonba's own words
Hi, I sent my tax forms beginning of april through turbotax, they told me my refund was about $****. On ********* the IRS sent it to turbotax and they sent it to TPG the society to send the refund who was not able to do the wire transfer or to send a check so they send the money back to the IRS and i do not know how to get my refund now. I obviously verified many times that the sent **** had the good information including address and bank account. Please help me.
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Customer service issue
Reported by GetHuman-simonba
Jun 7th, 2018 - a yr ago
I have an issue with IRS too
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Seen by 4 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman-simonba started working on this issue
Jun 7th, 2018 7:01pm