I was excited to get the live tv plan to watch football but I have not gotten one of my...

GetHuman1188405's customer service issue with Hulu from September 2018

Help with my Hulu issue
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman1188405's own words
I was excited to get the live tv plan to watch football but I have not gotten one of my football games available and for the past week it has given me an error message anytime I try and watch NFL football on any device. I would like to go back to my original regular Hulu with no commercials plan and I do not wish to make the payment for the live plan anymore (including next month). Would like to go back to my original payments. I have had Hulu for years now and have loved it.
GetHuman1188405 did not yet indicate what Hulu should do to make this right.
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Hulu

Customer service issue
Reported by GetHuman1188405
Sep 23rd, 2018 - 2 mons ago
I have an issue with Hulu too
Fixed
Seen by 7 customers so far
Similar issue to 10332 others
0 customers following this
Items needed
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Last 4 digits of Social Security number
Email address on the account
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Timeline
GetHuman1188405 started working on this issue
Sep 23rd 8:34pm
GetHuman1188405 indicated the issue is not fixed yet.
Sep 25th 1:45pm
GetHuman1188405 indicated the issue is not fixed yet.
Sep 25th 1:46pm
GetHuman1188405 indicated the issue is not fixed yet.
Sep 25th 1:46pm
GetHuman1188405 indicated the issue is not fixed yet.
Sep 25th 6:05pm