I purchased a dress from house of Fraser on the********. Order no-********. I have not...

GetHuman1843214's customer service issue with House of Fraser from December 2018

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I purchased a dress from house of Fraser on the********. Order no-********. I have not received my purchase even though I received an email to at it was dispatched. I tracked the package and the courier said there are no packages with the tracking code JD************** in there system. The payment for this was taken from my bank account so where is my purchase
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House of Fraser

Customer service issue
Reported by GetHuman1843214
Dec 28th, 2018 - a yr ago
I have an issue with House of Fraser too
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Seen by 20 customers so far
Similar issue to 129 others
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Timeline
GetHuman1843214 started working on this issue
Dec 28th, 2018 10:56am
GetHuman1843214 confirmed the issue is fixed. Hooray!
Dec 30th, 2018 1:30pm