Hi I dropped my telephone down the toilet to which it factory reset ,,the problem is I...

GetHuman-doylepau's Reset Password issue with Hotmail from October 2019

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The issue in GetHuman-doylepau's own words
Hi I dropped my telephone down the toilet to which it factory reset ,,the problem is I don't have either of the back up email or phone no more ,,I've filled in numerous questionnaires much the same to be told it's not me or sent to that email I cant get into till I get into this * ,,I'm not computer savvy and a technician really tried to help as I gave him access to use my computer but the windows * I installed is damaged so I thought I was back up n going life bk on track but he tried and said I need to go on a computer and get walk by steps or ice asked for a new telephone number and new alternate email the thing what gets me I've only had * password till I changed on *th Aug only cause Facebook said logged in in a unknown place so I changed it ,,the questions I answered to my best ability,,I'm sure there no* with my details personal questions ,,like where set up ,,d.ob alternate email old* like I say I would love if I could get help

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Hotmail

Reset Password issue
Reported by GetHuman-doylepau
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5310 others
0 customers following this

Timeline

GetHuman-doylepau started working on this issue
Oct 18th, 2019 3:42pm