Hotmail Customer Service Issues

About a week ago, all my emails were mistakenly moved to the Deleted folder. When I reached out to customer support, they were unable to recover all the deleted items at once and could only do it manually, which seemed challenging for them. They promised further assistance, but nothing happened except for a review questionnaire, to which I provided negative feedback. I am hoping to retrieve all my email history and reorganize it back into my inbox since the Deleted folder is now empty and I've lost all the emails it contained. The support advisor mentioned it was a system error on your end.

While traveling overseas, I misplaced my phone, which has led to being unable to access my accounts. Unfortunately, the recovery form is not accepting the information provided, despite my inability to offer more information within the provided constraints. The critical need to access this account is to maintain communication with contacts while currently stranded in Asia. To address this issue, I have utilized my father's email address as an alternative contact option.

I have been using my Hotmail account since [redacted] or possibly earlier but I got locked out because my phone, which had the registered number, was stolen. It has been several years since I accessed my account, and I cannot remember the emails I sent out. Hotmail's response was unhelpful, stating they couldn't assist me. The account holds sentimental value with important content. I am seeking guidance on how to retrieve it. I wonder if there is a way to prove my identity through a webcam chat or by visiting a police department with my ID.

I am having trouble accessing my previous emails as Microsoft has blocked my account, suspecting unauthorized access due to my recent trip to Ghana. Despite providing a pin code as requested by Microsoft, I am still unable to view my important documents. I have reached out to Microsoft for assistance, but they have not resolved the issue. I am looking to hotmail to help me resolve this matter promptly.

Hello, I recently traveled to Shanghai, China, and Hokkaido, Japan, from the 1st to the 22nd of December for a holiday. My stay in Hokkaido was from the 7th to the 16th of December. Now that I am back in Australia and have just verified myself, I am unable to see any emails I should have received between the 7th and 17th of December. Could you please restore these emails so that I can promptly respond to them and ensure I have not missed any important information? Thank you for your assistance. Best regards, J.L.

After retiring, I updated my security information without being warned that it would take a month and leave me locked out of my account. This situation has prevented me from accessing my Hotmail account, where I receive important emails. I wish I had known to inform my contacts beforehand to avoid this issue or saved their emails for another account. Unfortunately, I am unable to cancel the update request as I need access to my old information to receive the code. This has been a frustrating experience as I am now disconnected from my family, friends, and important organizations. I am seeking assistance in resolving this matter promptly.

Hello, my name is Patrick Iseminger. I registered the account "[redacted]" and a Yahoo account with the same name that are connected. Even though I used a fake birthday when I created the email when I was 13 years old, I have used them for years. I remember one of the passwords I associated with "[redacted]" and the pictures and information in the emails will confirm my identity. I really need access to this email in order to unlock my Yahoo account. I believe the content in the inbox, including my pictures, can prove that it belongs to me. I hope there is a way to verify that I am the rightful owner of this account.

It has been a year since this incident took place. I was pregnant at the time, and my health forced me to leave my job. After delivering my baby, who had health issues, I had to care for him for about two months at home, providing him with proper medications. Unfortunately, I left my phone at the hospital during that time, and I have been unable to find it. I am requesting help with my email address, as I am currently unable to access my laptop without it. I cannot recall the specific details I used to create the account a year ago. The previous number associated with my account was [redacted][redacted]. This number can be verified for your reference. Your system may not display the number, but I can confirm it was registered in my name. The current number I use is [redacted][redacted]. Thank you for your assistance. MARIA GIRACH

I'm associated with the following Hotmail usernames: [redacted], [redacted], [redacted] I have access to these three emails. However, I'm having trouble accessing [redacted] as I forgot the password. My contact number is +92-[redacted] (Pakistan).

I am struggling to access my old email address, [redacted] I attempted to log in over a year ago and was prompted to change my password for security purposes. Unfortunately, I forgot the new password and was unable to answer the security questions. This email holds significant personal history and connections that I value. I suspect that individuals I have lost touch with might have tried to reach out through this email. Despite my efforts to recall recent email exchanges, I could not regain access. Ultimately, I created a new account, but I wish to reconnect with important contacts through my old email. It is also linked to my Facebook and Amazon accounts. I am unsure if someone else has accessed it in my absence.

I am the Principal of DAV Model School IIT Kharagpur in Medinipur(W), West Bengal, with emails [redacted] and [redacted] We received an email from “[redacted]” on 07/01/[redacted] requesting data for internal database upgrading. Unfortunately, our email was hacked after providing information and we can't access it. We reported the incident to the local police and Cyber Cell Department on 08/01/[redacted]. Some contacts received a fraudulent email asking for financial help from our Principal (Lopa Chatterjee), who is not in London as claimed. Despite our attempts, we are unable to reset the password due to two-step verification. Please assist in recovering our school email ID [redacted] Contact details: School Email: [redacted], Recovery Email: [redacted], Recovery Phone No: [redacted], Principal Name: Lopa Chatterjee. Thank you.

I use a Hotmail address that hasn't received any new mail since Thursday afternoon. This issue might be connected to when I tried to download a Microsoft Word App on my iPad. I recall changing the password for the Hotmail account during the app download. I don't usually log on to the iPad email; it typically opens and downloads with the current internet connection. I removed the app because it only allowed PDF files and not .doc. Could someone please help, advise, or fix this problem? Thanks, Michelle.

I'm having trouble accessing my Hotmail account today. It's asking me to verify my account due to accessing sensitive information. I clicked "Sign in with a new password" after clicking "Forgot password?" but it's stating there's unusual activity on my account. I've already verified my identity once, and now it's asking me to do it again. I'm concerned that my account may have been hacked. I need urgent assistance as I rely on this account for my business transactions.

I'm having trouble accessing my Hotmail account. I've forgotten the password and my linked phone number isn't receiving the verification code when I request it. I've attempted to use the account recovery form multiple times without success. The system claims I haven't provided enough information. I'd appreciate assistance with recovering my email and resolving the issue that is preventing codes from being sent to phones for password recovery. Thank you.

I recently received an email from Microsoft alerting me that there was an attempt to access my account. I initially dismissed it as a scam and even sent a test email to [redacted] However, I later discovered that my email account was actually blocked. I have been using this Hotmail account under the name Ahmed Riyaz for over ten years, and it is crucial for me as I receive important bank transaction codes through it. I urgently need to regain access to my email as soon as possible.

I'm experiencing an issue trying to reconnect my email to my new phone after it was disconnected due to a broken phone. The email was initially set up around 20 years ago when I was a teenager, and I'm struggling to recall the validation details required for reconnection. I've tried my best to remember the information but to no avail. To assist in resolving this, I'm willing to provide my passport details. Additionally, my DoB is 02.04.[redacted], which is relevant to my email address. As a Headteacher, my credentials can be verified to confirm my identity. I can provide all the emails sent before the account was locked as additional proof. Regaining access to my long-standing account is important to me, so any guidance or support you could offer in this matter would be greatly appreciated.

I recently received an unsettling email claiming that my device was compromised by a hacker who set up malware while I was visiting an adult website. The hacker alleges to have gained access to my webcam, screen, contacts, and files, threatening to release embarrassing videos unless a payment in Bitcoin is made. The email warns against trying to remove the malware and stresses the urgency of the payment within three days. This email is clearly a scam and should be disregarded. It's important not to engage with the sender or make any payments as requested. It's wise to ensure that your devices have adequate security measures in place and to report such fraudulent emails to the appropriate authorities.

While in Mexico and using the hotel's wifi, I encountered an issue with my Hotmail account. I received a message about unusual activity prompting me to verify my identity through a text message. Even though my phone is connected to the wifi and I can receive texts, I didn't get the code to unlock my account. With our return flight on Tuesday, February 11, I must unlock my account to do our pre-check-in for our tickets. Please advise on how to proceed. For communication, I've provided my school email. Thank you. - Joy and Keith G.

I am having trouble accessing my email because I've exceeded the password attempts. I completed the form with as much information as possible since my account was still logged in on my phone. Unfortunately, my phone is now broken, and I cannot access the email from there. Additionally, I've changed my phone number, so I cannot receive a verification code. I can provide my full number from the old phone to verify my ownership of the account. My email address is [redacted] Any assistance would be greatly appreciated. Thank you.

I urgently need to recover emails that were permanently deleted from my Hotmail account. This is crucial for me to file a police report as I have been a victim of threatening and harassing messages. Regrettably, these emails were deleted approximately 15 years ago. I have been subjected to consistent harassment, and the perpetrator has a known history of such behavior. Providing the police with the deleted email correspondence is essential to building my case. Your assistance in retrieving these emails sent from [redacted] to [redacted] between June [redacted] and April [redacted] would be immensely appreciated.