Hotmail Customer FAQ

If you can't access your Hotmail email and don't know the password, you can try to recover your account by using the "Forgot Password" feature on the sign-in page. Follow the instructions to verify your identity and reset your password. Ensure you have access to the recovery email or phone number linked to your account.

Um wieder Zugriff auf Ihr Hotmail-Konto zu erhalten, gehen Sie zur Anmeldeseite von Hotmail und klicken Sie auf "Passwort vergessen?". Folgen Sie den Anweisungen, um Ihr Passwort zurückzusetzen. Sie benötigen möglicherweise Zugriff auf die E-Mail-Adresse oder Telefonnummer, die mit Ihrem Konto verknüpft ist.

If you are locked out of your Hotmail account due to incorrect password attempts, you can reset your password. Go to the Hotmail sign-in page, click on "Forgot my password," and follow the prompts to verify your identity and reset your password. This may involve receiving a verification code via email or SMS.

If you can't log in to Hotmail and you didn't receive the verification code after entering the last 4 digits of your phone number, ensure that the phone number is correct and capable of receiving SMS messages. Additionally, check if there are any issues with your phone service or if the message might have been filtered into a spam or junk folder. If the problem persists, follow the link for the most up-to-date contact information right here on this page for further assistance.

We're sorry to hear you're having trouble logging into your Hotmail account. There could be a few reasons why this is happening: incorrect password, account locked due to multiple failed login attempts, or the account has been hacked. The first step is to try resetting your password. Go to the Hotmail login page and click on "Forgot my password" or "Can't access your account?" and follow the steps for password recovery. If you're still having trouble, it might be because your account is locked. Usually, locked accounts are opened after 24 hours. If you're still unable to login afterwards, your account may have potentially been compromised. It's advisable to contact Hotmail support for further assistance.