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Hotmail Customer FAQ

Top Answers & How-to Guides

How do I Contact Hotmail Customer Service?

The question we are asked most often is about how to talk to Hotmail customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Account Access to Hotmail?

Hotmail, which is now known as Outlook, is a popular email service that allows communication and collaboration. If you lose access...

How Do I Recover My Hacked Hotmail Account?

Was your hotmail account hacked and you no longer can access. This can be extremely troublesome. Regaining access to your account will...
Ask any question you have about Hotmail customer service, get an answer now.

Recent Hotmail Customer Questions

how to i recover my blocked hotmail account

To recover a blocked Hotmail account, you will need to verify your identity and reset your password. Here are the steps: 1. Go to the Hotmail sign-in page and enter your Hotmail email address. 2. Click 'Next' and then click 'Forgot My Password'. 3. Select 'I think someone else is using my Microsoft account'. 4. You will be asked to verify your identity. You can select an appropriate method that's available to you (either through a secondary email address, phone number, or filling out a questionnaire). 5. After verifying your identity, follow the steps to reset your password. Note: It is essential to provide as much accurate data as you can to regain access to your account.
Asked May 29, 2024 6:20 PM

My hotmail account has been hacked

We're sorry to hear that you're having trouble with your account. Firstly, try to reset your password immediately. This can often help you regain control of your account. Go to the password reset page, enter your email address, and follow the prompts. If you're still unable to recover your account, you should fill out a security questionnaire to verify that you are the account owner. When answered accurately, this will allow Microsoft to help you regain access to your account. Remember, it's important to secure your account as soon as possible to prevent any further unauthorized activity.
Asked May 27, 2024 4:43 PM

how do I access blocked hotmail account due to repeated password attempts

If your Hotmail account is temporarily blocked due to several incorrect password attempts, you can try to restore it using a process called account recovery. Visit the sign-in page and enter your email address. Then, instead of entering a password, click on the "Forgot my password" link. You'll then have to confirm your identity to the satisfaction of Microsoft's security protocols - usually, this involves receiving a recovery code at a backup email address or phone number. Enter this code on the website to reset your password and regain access. Do note, it may take upto 24 hours for your account to be accessible again to ensure security.
Asked May 11, 2024 3:15 PM

When trying to access my emails abroad it says that there is an error and when I try to rectify I am unable

Sometimes, Hotmail may block sign-in attempts from locations that are significantly different from places where the account is usually accessed. This is a security feature designed to protect accounts from unauthorized access. To solve this issue, you need to prove to Hotmail that you are indeed the rightful owner of your account. This can be done by verifying your identity with the email or phone number linked to your Hotmail account. If you have provided a recovery email or phone number, Hotmail will send a verification code which you must provide to regain access to your account. Try manually entering your login details as copying and pasting may cause errors. In some instances, there may be an issue with the browser you're using, so updating it or switching to a different browser might also help resolve the problem.
Asked May 7, 2024 2:43 PM

some emails in outlook/hotmail not arriving

This issue can happen due to several reasons. Firstly, check your spam/junk folders to see if the emails are incorrectly marked as spam. Make sure the sender is not in your blocked email addresses list. Check your email rules to see if messages are being redirected to another folder. The issue can also be with the sender's server, which may fail to deliver messages. If you've checked all of these and the issue persists, there could be more complex issues related to server problems or the status of your account.
Asked Apr 29, 2024 10:26 AM

Help me with my Hotmail customer service issue

Account Recovery

How Do I Recover My Account Access to Hotmail?

Hotmail, which is now known as Outlook, is a popular email service that allows communication and collaboration. If you lose access...

How Do I Recover My Hacked Hotmail Account?

Was your hotmail account hacked and you no longer can access. This can be extremely troublesome. Regaining access to your account will...

How Do I Reset My Hotmail Password?

If you think that someone may be accessing your Hotmail account and you need to change the password these helpful tips can assist...
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