Hotmail Customer Service Issues

I am having trouble accessing my account as I keep getting logged out. I've attempted to reset my password multiple times using the form provided, but none of my submissions have been successful. The system limits me to 3 attempts per day, adding to my frustration as I must access my email promptly. I have recently relocated to Kazakhstan and can no longer receive security codes on my Canadian number, which is saved in my account. My current number is Kazakh. I have been requesting the codes to be sent to my gmail.

I need to verify my account for some reason. I remember my password, but I no longer have access to the phone number I used when I signed up years ago. I mainly use this account for Facebook and haven't used it for emailing in years. When I tried to verify my account by answering questions sent to my Gmail, I couldn't remember who I last emailed or the subjects. I really need to get into my account and am willing to provide photo ID if needed. Please assist me in resolving this issue.

I haven't used my Hotmail account for years, but it's linked to my Facebook account. I got logged out of Facebook and couldn't remember the password. The only email that can send a reset link is Hotmail, but I can't access my Hotmail account to recover it! I've submitted the form multiple times and got denied each time. Now I have to wait 24 hours before trying again. It's asking for email addresses and subject lines of recent emails, but I haven't sent any from that account. I just want to log in. Please assist!

I believe my account was hacked after clicking on a malicious link and entering my password. When I attempted to change my password, I couldn't do so because my account had an outdated phone number listed, preventing me from making any updates. I have since updated the phone number, but my account remains frozen for 30 days, making it impossible to change the password. As a result, I am unable to delete emails containing sensitive information, providing the hacker with access to everything. It is crucial that I change my password as soon as possible.

Hello, I am Adris Haidari, and I am reaching out regarding my email account [redacted] Unfortunately, I am unable to access this email due to my computer being formatted, which resulted in losing my saved password. I have tried to recover my password online but may have entered some information incorrectly. As I am currently in China, communication may be challenging. I can provide you with as much information as possible about my account. Please let me know what details you require. It's been approximately 3-4 months since I last accessed my email. Additionally, I may have used email addresses such as [redacted], [redacted], and [redacted] for account recovery. One major obstacle is that I no longer have access to my old Canadian phone number, [redacted]. My current Chinese phone number is [redacted]5. Thank you, Adris

Hello, I accidentally dropped my phone in the toilet, causing it to reset to factory settings. Unfortunately, I no longer have access to my backup email or phone number. I've attempted to answer various security questions, but it keeps saying it's not me or sending information to an email I can't access without first logging into this one. I'm not very knowledgeable about computers, and a technician who remotely accessed my computer was unable to assist because my Windows 7 is damaged. I've been advised to follow step-by-step instructions on a computer or provide a new phone number and email address. The issue is puzzling because I only changed my password on August 6th due to a security alert from Facebook. I've answered all questions to the best of my ability and believe no one else has access to my personal information. I would greatly appreciate any help I can get.

I am dealing with a troublesome situation involving my legacy prodigy.net email account. It was recently hacked, leading to the theft of my contacts. Subsequently, a hotmail email account was created to impersonate my prodigy.net address. Unauthorized emails were sent to both personal and business contacts, requesting assistance under false pretenses. Those who responded received further requests for iTunes gift cards, claiming I urgently needed financial aid while traveling. I urge the necessary support team to disable the account associated with the hotmail address "[redacted]" (note the letter "L" not the number "1"). The repercussions of this incident have caused me significant distress.

I've been trying to recover my Hotmail account "[redacted]" for years after it was hacked by my ex-partner. Despite multiple attempts, the recovery process asks for a code to be sent to my old phone number, which I no longer have access to. I've also tried filling out the information form with details about my previous passwords, email contacts, and email subjects but Microsoft indicated that I haven't provided enough information to verify my ownership. I have an old Facebook account linked to the email where I have important pictures. I'd like to verify my account using photo identification. My name is Brittany Rose Laprette, and you can reach me at [redacted] or [redacted] if you can assist me in recovering my Hotmail account.

I have been experiencing ongoing harassment from Kevin Holden. He gained access to my email address [redacted] with the help of his brother. This email account, which I have had for many years since starting it in Walkerton, Ontario, has been compromised. It has resulted in significant issues such as job losses and online harassment. A few months ago, I managed to access my account only to find two Xbox gamer tags that he added, even though I do not play Xbox or own one. It has caused significant disruptions in my life, including unauthorized access to my banking and Facebook accounts. I have lost precious family photos and sentimental information. Despite my previous attempts for assistance, including sending letters months ago, I have not received any help. This situation has caused extensive damage, and I desperately need assistance to regain control of my accounts.

I'm having trouble accessing my email account, [redacted], as I don't remember the password. Resetting the password prompts me to answer security questions that I can't recall as I haven't used this email frequently. I need to gain access to the account but seem to be stuck.

Hello, I have been experiencing an issue with activation emails not being received by customers who have hotmail.com and hotmail.co.uk email addresses from my website. Despite ensuring correct SPF records and checking the email quality with mail-tester.com, the problem persists. I have logs from the server (Postfix) that can help in identifying the sent messages and times. Could you please investigate this matter to assist in diagnosing the problem? Thank you.

I am experiencing difficulty logging into my email account, [redacted], due to multiple incorrect password attempts. Despite changing my password, I am still unable to access my account as it shows as blocked. I have been unsuccessful in resetting the password using the recovery option. Kindly assist me by deleting this account so that I can create a new one using my phone number. Please address this matter promptly. Thank you.

I've had a Hotmail account for about 20 years without any previous issues. However, about a week ago, I was suddenly locked out of my account due to "unusual activity." I was prompted to "verify" my identity and change my password to regain access. After entering the recovery code and creating a new password, the account was locked again. I have repeated this process multiple times with no success. Unfortunately, I have been unable to reach out to Microsoft for assistance regarding this persistent issue.

I recently lost my phone which had all my passwords stored on it, and I am unable to access my email or any other accounts without them. I have been locked out of my Hotmail account after failing to correctly answer the security questions. I've been trying for a week now without success. I am currently using my husband's email to seek assistance.

Hello Hotmail Team, I am interested in upgrading my Hotmail storage to 10-20GB for less than $20 per year, similar to Hotmail Plus. I am unable to find a way to apply for this option on the website. The only upgrade I see is to Outlook, which costs $70, exceeding my budget. Could you please provide guidance on how to proceed with upgrading my storage capacity? If this is not possible, I may consider switching to Gmail as they offer options that better suit my needs. Thank you, Big

I am having trouble accessing my Hotmail account. I attempted to update my security information, but I cannot recall the specific email address linked to my secondary verification. I have attempted to revert this change, but I remain locked out because of this missing information. This situation feels like a deadlock. Additionally, I requested a code via phone, but I have not received it yet. I kindly ask for your assistance in resolving this matter so I can regain access to my account. Thank you.

My email, [redacted], was hacked a while ago, and despite my attempts to recover it, I have been unsuccessful. I reported the issue to Microsoft, but unfortunately, no action was taken. Recently, the hacker has been using my account to send emails to my contacts, asking for financial assistance, causing me a lot of stress. My name is Chenkal Cherian Philip, and you can reach me at [redacted][redacted]. I now use [redacted] for correspondence. The hacker has manipulated my contacts and is misusing my identity, and I urgently need assistance in identifying and blocking their access. Thank you for your help. Cherian Philip [redacted]

I utilized my Hotmail account back in [redacted]-15 with the ID [redacted] while employed at Wipro Technologies in Kolkata. Having moved to Odisha, Bhubaneswar since then, I am unable to access my One Drive account where all my memories and pictures are stored. I no longer have access to the phone number associated with my old location in Kolkata, making it difficult to recover my account. I seek guidance on how to proceed with this issue and I am willing to cooperate with any necessary verification from your end.

During the last 2 months, I've received two notifications from Hotmail stating that my account passwords were changed without my knowledge. Despite resolving the issue by changing the passwords and regaining access to my email, I am concerned about the source of these security breaches. I would appreciate it if you could investigate how this occurred and identify the country or individual responsible for the unauthorized access. I have not detected any missing emails or documents from my account, as all my files are intact. Thank you for your assistance in resolving this matter.

About a week ago, all my inbox emails were moved to the Deleted folder. I contacted customer support, but they were only able to restore a few emails manually, not in bulk. They mentioned further assistance, but nothing has happened since then, except for a review questionnaire which I rated poorly. Can my entire email history be recovered and restored to my inbox? The deleted folder is now empty, and I've lost all the emails that were there. The support advisor mentioned it was a system fault.