I was having power issues with my computer. As hotmail ALWAYS locks me out when I'm no...

GetHuman-meohara's customer service issue with Hotmail from August 2018

Help with my Hotmail issue
The issue in GetHuman-meohara's own words
I was having power issues with my computer. As hotmail ALWAYS locks me out when I'm not on my computer and I CAN NEVER use my email when I'm not on my computer I decided to forward my hotmail to my SO MUCH MORE EASY gmail account. Sorry, but hotmail's security is TOTAL **** and once this issue is resolved and I can forward my mail. I'm dropping both of my hotmail accounts.*Anyway, during the forwarding process the same security questions came up. BTW, these are such clearly biased questions almost entirely based on if I buy your products or use Skype (shame, shame). So, now I'm locked out of both of my hotmail accounts AND of course I can't get back in because I don't used your extra products so can't fill in more information. SO, can you let me back into my account so that I can forward my message and then NEVER use hotmail again? This is clearly necessary and I should have done it years ago.
GetHuman-meohara did not yet indicate what Hotmail should do to make this right.
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Hotmail

Customer service issue
Reported by GetHuman-meohara
Aug 27th, 2018 - 4 mons ago
I have an issue with Hotmail too
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Seen by 2 customers so far
Similar issue to 1023 others
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GetHuman-meohara started working on this issue
Aug 27th 12:10am
GetHuman-meohara indicated the issue is not fixed yet.
Aug 27th 12:11am
GetHuman-meohara indicated the issue is not fixed yet.
Aug 27th 1:40am