Hotmail Customer Service Issues

I am currently experiencing frustration with the changes made to my hotmail account. The layout has been altered, and all my Folders are missing from the left side panel. Despite the word "Folders" being displayed, clicking on the dropdown arrow yields no results, leaving me unable to access four years worth of essential emails. I am concerned with the Outlook (Preview) at the top, questioning if this is a temporary trial. The recent updates have complicated my email management instead of improving it, much to my disappointment. I urgently require assistance in restoring my folders and simplifying the interface. Please reach out to me promptly. Thank you. - Jen V.

I'm encountering the error message "An error occurred while accessing the subscriber's source email account." The resolution provided was to wait for the source email server to be restored, poll the email account, and if the issue persists, have the subscriber reach out to the email service provider or administrator. Despite deleting the account on my Blackberry device, the problem still persists.

I've had multiple occurrences where I found undeliverable messages in my inbox that I did not send. I have also noticed a significant amount of emails being sent from my account without my knowledge. I have taken steps to secure my account such as changing my password, enabling two-step verification, and reporting unauthorized login activities. Despite these efforts, the issue persists, with activity originating from locations near San Jose, CA, and Seattle, WA. I am seeking advice on further measures to prevent this from reoccurring as it is a continuous problem.

I am encountering issues accessing my Hotmail account. It was saved on my laptop with an outdated verification phone number. Since moving to a different country, I am unable to log in as it prompts to send a verification text to the old number which I no longer have. Despite attempting online verification, I am unable to recall specific security questions like my pet's name. This situation is troublesome as I travel frequently and am now locked out of my account preventing access to crucial information. I urgently require assistance to regain entry. Kindly help me resolve this matter promptly. My email address is [redacted]

I have been unable to access my account [redacted] for some time. I recently realized I need to reset my Tumblr password, which requires access to this email. Unfortunately, when I attempt to fill out the forms, I am asked for sent emails, but I never sent emails from that account. The system always indicates that I have not provided enough information. My phone number has also changed, so I cannot receive a verification code. Due to multiple failed attempts, the account is now blocked. However, I can provide other details such as my birth date and additional security questions. Please assist me in recovering access to this account as it is crucial for my Tumblr, where I have invested significant time and effort.

I had a Hotmail account years ago that I used to sign up for Facebook with the name Wendy Shurety, born on March 2nd, [redacted]. Now I use a Gmail account under the name Wendy Phillips, after getting married. I've been trying to update my Facebook email login to my Gmail, but encountered issues stating my Gmail was associated with a deactivated account. Recently, my Facebook password was changed by someone, and now I can't log in without resetting the password. To reset it, I need access to my original Hotmail account - [redacted] Please assist by sending the login password for Hotmail to my Gmail, [redacted] Thank you for any help. Wendy Phillips (formerly Shurety)

I am unable to access my Outlook account even though my password is correct. The system asks me to verify my identity by providing the last 4 digits of my phone number, which I have done correctly, but no verification code is sent to my phone. After attempting to use an alternative email address, I faced irrelevant questions that I could not answer due to not remembering information from my account over 7 years ago. Contacting customer support requires logging in, which I am unable to do. It seems I need technical support to even reach out to customer service. This frustrating process has been ongoing for three days, and I find the entire system to be incredibly inefficient.

I am having trouble accessing my Hotmail account, which I created for a previous Windows phone. Unfortunately, I also used this email to set up my Hulu account, and now I can't remember the password. The only recovery option is a security question, but I failed multiple attempts. I think I finally remembered the answer by going through the effort of providing all my information. However, the recovery process asked questions about emails I have sent, which I haven't done as I rarely use this email. I did use it for Skype at one point, so I might be able to answer those questions. All I want to do is reset my Hotmail password to then reset my Hulu password. Can someone please assist me with this issue?

I need help retrieving my stolen tablet that has sentimental value to me. The thief sold it for $[redacted], but the buyer couldn't use it due to it being locked. I reached out to them via email at [redacted], but haven't received a response. I am considering involving the police but am hoping to resolve this amicably. If someone from this community knows the buyer, please ask them to return the tablet to me. I am even offering a reward for its return. This tablet was a gift from my late mother and has great sentimental value to me. Please assist me in getting it back. Thank you, Greg Thompson

I recently relocated from Flowood, MS to LaCrosse, WI, resulting in a change in my IP address and internet service provider from ATT to Spectrum. Upon trying to access my Hotmail account with the email address [redacted], I am encountering security questions about recent emails that I cannot recall due to the move. My phone number in MS was [redacted], and now it is [redacted] in WI. I have also transitioned to a new email address, [redacted], with my new internet provider, Spectrum, after previously using [redacted] in MS. This issue has happened before when I traveled to India and was unable to remember recent email contacts. If Hotmail had a live customer support center, resolving this login problem would be much simpler for individuals facing similar situations.

Hello, I'm Elodie. I'm having trouble accessing my Facebook account because I can't remember the password. They are trying to send a code to an old phone number and a Hotmail account that was hacked years ago. I decided to open a new account, but now I really need to recover the old one as it's the only way for me to access my Facebook. I filled out a form, but Microsoft replied saying it was not sufficient. Is there anything else I can do to regain access to my account? My email is [redacted] Thank you. Elodie PAOLETTI

Hotmail has once again locked me out of my account ([redacted]), claiming unauthorized access attempts. Despite providing correct information, my account remains blocked for weeks. I urgently need access to vital emails, including flight changes, but all attempts to unblock my account have failed. Automated phone helplines offer no assistance, and online methods only lead to a frustrating loop. The lack of resolution is causing immense frustration. If I incur financial losses from missed flights due to this issue, I will be extremely upset. This situation needs immediate attention and resolution.

I am having trouble accessing my Hotmail account, [redacted], while I am working at sea. Despite answering security questions and receiving a 4-number code, I am locked out due to a security message. I found an email in my Junk folder stating that Microsoft couldn't verify my ownership. I do not want to create a new account as my current one contains important emails. I have sent several emails to my Hotmail from [redacted] Any assistance in regaining access to my account would be highly appreciated. Lloyd F.

My mom's Facebook account got hacked, and I suspect her Hotmail was also compromised. When trying to log in, the hacker changed the password and security settings to their phone number. Despite not being able to reset the password via text or call, I opted for another option which was describing the email content. Since my mom rarely uses her email, she can't recall the content to verify her account. Any suggestions on alternative ways to confirm her account would be helpful. Thank you for your assistance.

I am feeling frustrated as I urgently need access to an email that was sent to my account for an important conference happening on Wednesday. This email contains the ticket required for entry, and I have invested a significant amount of money into attending. The account was originally set up for my Nerium business to track outgoing orders, and I have never used it to send emails. Despite my efforts, I am unable to access the account, and there is no available phone support to resolve this issue. The only option presented is to create a new account, which will not help me retrieve the crucial ticket sent by corporate for the Las Vegas conference. Please reach out to me promptly as this event is the primary purpose of my business trip. Thank you.

I originally created my Hotmail email at [redacted] while living in India around [redacted] or [redacted]. After relocating to Singapore, I needed access to this email from both my home and office computers for my family's communications. However, since January [redacted], my account got deactivated due to unusual activity. I am struggling to answer the security questions to reactivate it, causing me to lose access to important services tied to this email. My alternate email is [redacted], and my contact number is +65 [redacted]9. Thank you, Samuel Jesuratnam.

My primary Hotmail account has been hacked and taken over, and I urgently need to regain access. This email is critical for my work and contains important information. I have attempted the verification process multiple times by entering the characters provided for the robot check without success. Even the audio version did not help as it kept looping me back to the beginning. The service provided during this ordeal is extremely disappointing. I expected more from a reputable company like Microsoft in addressing security risks and providing adequate support for customers facing account breaches.

A few months ago, I encountered an issue with my email account while trying to access it on my new phone. Due to this, I got locked out as it didn't recognize my device. Unfortunately, I couldn't resolve the problem on my broken laptop once I returned from my trip, where I also didn't have access to my password cheat sheet. Despite following the steps suggested by Microsoft to regain access, every verification code I received was rejected. This email account is vital as it's linked to everything for many years now. Missing out on important emails, including finance alerts, has caused some problems for me. I tried to verify my identity through the questionnaire, but they deemed it insufficient. The email account in question is [redacted], and my original passwords were lonoke10 and then annoke10. Any assistance would be greatly appreciated.

Yesterday, I experienced an issue logging into my email account. The notification indicated unusual activity, leading me to believe that someone was attempting to compromise my account. Following Hotmail's instructions, I confirmed my old email was inactive and created a new account, [redacted] After receiving a verification code on my phone, I was informed it would take 24 hours to process. This morning, I tried to access my account without success. I am concerned as I am anticipating important school-related emails, which I cannot retrieve.

I faced an issue with my Hotmail account yesterday when they suspected unauthorized access. After several failed attempts to regain access, my account got locked, and I have important emails and data stored there that I need access to. Surprisingly, they had an outdated work email as an alternate contact. Despite requesting a password reset email to be sent to my husband's email, I still can't log in. This email account is very significant to me as I've had it since I started using email services. How can I verify my identity to regain access to my account? Your assistance would be greatly appreciated.