Hotmail Customer Service Issues

I will provide all the relevant details to the best of my ability. Many years ago, I initially created an account ([redacted]) as my primary account. Following that, I felt compelled to have additional accounts like [redacted], which I set up myself, and [redacted], which my mother established for me during her studies. These accounts were utilized for various purposes and were interconnected over time. Eventually, I had to establish a new account for college and ceased using Zatsu_483, Horton_xd, and ZairaVela. Currently, I am unable to access these accounts as I no longer have the necessary login information. The recovery process demands a verification code obtained from one of these accounts, initiating a loop where access to one account requires access to another. Due to changes in birth dates and security question answers made in an attempt to appear more sophisticated at that time, I now find myself in a predicament where regaining access seems unattainable. Retrieving important documents and unsubscribing from various services hinges on regaining entry to my primary account, serving as the linchpin to recovering the others and resolving this issue. Thank you for your assistance.

Not received any acknowledgment after emailing about issues with the new Hotmail format. Attempted to use the new format regardless, encountered a problem immediately. While trying to provide feedback on actions taken per instructions, the page vanished. Re-attempting the process but feeling doubtful. Stated concerns on how to correct the issues in the last email, elaborating on them in a new paragraph now. The problem arose when Hotmail updated to a new version without consent. Dislikes the new layout for its increased space consumption and limited options on the interface. Seeking guidance on reverting to the previous Hotmail version, believing others may share the same sentiment.

Hello! I am Boulos Boulos, a medical student originally from Israel but currently studying and living in Moldova Chisinau. I am unable to access my email, [redacted], as it requires verification through an email belonging to my sister, which she no longer uses, or by answering a secret question that I do not remember. My contacts and important information are all tied to this email, crucial for my studies. I kindly request assistance in regaining access to my email to retrieve my valuable data. Your prompt response would be greatly appreciated. Thank you for your attention. Boulos Boulos

I am having trouble accessing my account. I cannot remember my password but do recall my security question. When trying to reset the password, I am asked for the email address I have sent emails from and the exact subject of these emails. As I only receive coupons and other items, I have never sent any emails. The system won't proceed without answering these questions. I have been attempting to find a phone number to contact for assistance. I'm unsure of the next steps. If you can assist, please advise. The email address I am locked out of is [redacted] I am unable to access it to check for your response, so please reply to the email address I will provide below. Thank you for your help. Hallie Swenson.

Hi, I recently discovered that my email account ([redacted]) was compromised. I received a disturbing message today claiming that the sender, using the nickname des53, has hacked into my system and collected sensitive information, including contacts, files, photos, and videos. The message threatens to expose this information unless I pay $[redacted] to a Bitcoin wallet provided (33TzuzsgdYirt6mX5Eut4ZBeSNPKCDGVr1). The sender claims to have captured compromising footage of me accessing adult websites and insists on payment to delete the data. This situation is alarming, and I hope others do not fall victim to similar scams.

I am currently unable to access my email account [redacted] as I can't recall my password after my phone broke. I am using my iPad but struggling with the password reset process. I can provide additional information to verify my identity, such as recent emails sent to [redacted] with divorce form attachments, a dummy email from [redacted], an email with an attachment to ncn, emails from catch.com regarding a generator purchase, and multiple eBay emails referencing items like eye shadows, a necklace, and a phone case under the eBay ID chickenpie890. Additionally, there are exchanges with [redacted] related to divorce proceedings with my ex-husband. I am open to any verification steps needed to regain access to my account.

I am unable to recall the password for my email account, [redacted] After several failed attempts to fill out the recovery form, I can't remember the associated credit card. Consequently, I have created a new account, [redacted] It is crucial that I import the emails from my old account to the new one as they contain valuable archived information. Among the data are contacts, bank statements, Forex trading details, messages from OANDA, doctor appointments exchanged with [redacted], and correspondence from Organigram. The old account is shared with my wife, Sharon. We both now use active GMAIL accounts: [redacted], [redacted], and [redacted] I am desperate for assistance in retrieving this vital information.

I am frustrated with the recent changes in Hotmail's interface. I was trying to revert back to the previous version by adjusting settings when it prompted me for a password to which I complied. Now, it is asking me to go to my backup email for a code, but I can't access it as I am still logged into my current account. Unfortunately, I can't provide my contact email here as I am unable to access my Hotmail account. Please assist me with this issue. Thank you.

Hello, I'm Patrick Theus, recently released from prison. I've been struggling to regain access to my accounts. To recover my Facebook, I need to recover my Hotmail, a task my family has attempted without success. The recovery process requires a recent email, but I've been locked out for 2 years due to my incarceration. My Facebook holds precious family photos, including those of my late mother, reachable only through my old email. The last email in the account is from Keith Manns, my ex-brother-in-law who assisted me in the recovery process. You can contact me at [redacted]. Thank you for your help.

I am having trouble logging into my email account, and it appears to be blocked. I have had this email for a very long time, and I only use it as my main email for registrations. I need assistance logging back in. I have always used the same password, but I have recently changed my phone number, so I cannot receive the verification code via phone. The last 4 digits of my old phone number were [redacted]. The email address I am trying to access is [redacted] My name is Jeselen Irizarry C. The account was created in Puerto Rico. My new phone number is [redacted]. I have tried to recover the account by answering all the questions, but it remains blocked. Thank you for your help.

I am experiencing authentication issues with my Hotmail account ([redacted]) and need to update my password. I am unable to access the account through the Bluemail Android app due to these errors. Despite my efforts with Microsoft's security protocol to verify my identity, I have been unsuccessful. Microsoft's requirement for subject lines from emails and email contacts to prove ownership has been challenging as I had not used the account yet. I have tried to provide adequate information to verify ownership, but it has not been enough to regain access. A suggestion to open a new account was not ideal as I wish to keep the current email handle. I am willing to provide any necessary information to prove ownership, such as the creation date of 7-10 days ago and other account handles registered with Microsoft. My name is Bruce F., with the date of birth 02/15/[redacted]. The account papaoctopus has had no activity, indicating only I would know this detail. I seek guidance on how to proceed and appreciate any help. Thank you.

I recently received an email claiming to have hacked into my account and threatening to expose personal information and videos unless I pay them in bitcoin. Although they claimed to have changed my password, I was still able to access my email account. It seems like a scam. Could you please investigate any suspicious activity on my account and provide insight into how this breach happened? I am considering deleting this email address, so a prompt response would be appreciated. Thank you. - R.

Regarding [redacted] I wanted to bring to your attention an issue involving a company that uses Hotmail to send threatening messages related to their sham business. FastFaceLikes.com supposedly offers social media services but fails to deliver. After canceling my order and receiving a refund, I left an honest review of my experience. In response, I received a threatening email demanding I remove the review. Subsequently, they posted fake reviews on my Facebook pages, created phony profiles on dating sites using my information, and tried to access my website dashboards. This behavior is alarming. Since they are utilizing your email services, I felt it was important to inform you of their unethical practices. Please see below for the threatening email I received from FastFaceLikes: I have redacted it for privacy reasons, but it included further threats and demands to remove my review. Their actions are concerning, and I wanted to ensure you are aware of the situation involving your email platform being used in such a manner.

Hello, this is Sue. I have been a hotmail.com customer for over 20 years. In the past week, my email access was blocked twice. When I tried to change my password, I was prompted with a series of distorted letters, followed by a request for a recovery email address for a code. Subsequently, a form requesting detailed personal information such as name, phone number, address, birthdate, and credit card number appeared. Although I did not submit the partially filled form, they managed to succeed with my other email address. Recently, I received an email with a "Tax Invoice" for the purchase of an Apple product from an Apple Store, which turned out to be a fraudulent purchase. I contacted the Apple Store office regarding this matter. I am concerned about the security breach and wonder if it is feasible to trace the perpetrator. I urge for the implementation of enhanced protection measures to prevent future incidents of identity theft. Best regards, Sue

I am requesting assistance to regain access to my Gmail account after forgetting my password. The saved password on my phone is inaccessible due to the phone being stolen. Attempts to recover the account using the phone number linked are futile as the number is no longer valid. The recovery email, [redacted], has not been used in many years, and I am unable to recall the password. Inputting "Volkswagen" as the answer to the security question related to my first car is unsuccessful. The listed phone number, [redacted], belonged to a landline in my previous residence circa [redacted], adding to the challenge of account validation. As the email was not used recently, I lack knowledge of the contacts or subjects from that period. Regaining access is crucial as my Gmail account holds cherished memories, personal creations, and 17 years' worth of endeavors. Your help in this matter is greatly appreciated.

I am curious if Hotmail recycles email addresses? I have been unable to access my old Hotmail account, [redacted], for years. It appears that someone may be using my information at a previous address in Imperial Beach, California. I previously had a LifeLock account which alerted me about activities from that address. What troubles me is that I created the email account after moving from that address, yet online searches connect the two, which should not be possible. Interestingly, my current address is being displayed as my old address online. If Hotmail does not recycle usernames and accounts, then this situation presents a major concern. In the past, my MyLife account and another email were compromised, but I managed to close the MyLife account and update my passwords. I just hope that by investigating this possible identity theft, I am not inadvertently disrupting someone else's account. Best regards, Shan

Visiting my sister in Australia and using her laptop. Struggling to access my hotmail accounts - [redacted], [redacted], and [redacted] Can’t remember old passwords nor recent email addresses. Unable to access another hotmail account for a code. Managed to sign in to my Gmail account easily. Concerned about husband being locked out of ranch email. Need to manage U.S. business for the next 2 months. Please contact me via my Gmail account as it’s my only accessible one. Tried various codes and forms repeatedly. Not interested in creating a new account. Needed guidance on accessing these crucial hotmail accounts.

Since yesterday, I have been experiencing issues with my Hotmail account where I am unable to send or receive emails. When attempting to send an email, a message indicating the session has ended and I've been signed out appears, leading to concerns about missing incoming emails. I have not received any emails for several days, which is unusual for me. This is the first time I have encountered this problem with my Hotmail account. I am in urgent need of assistance to resolve this matter promptly.

I recently created this account for my brother's funeral to collect pictures from everyone. It is a new account, and the first email received was from Microsoft, followed by an email from my sister-in-law, Jessica Carpenter, at [redacted], with the subject line "test" and a photo attached. During the setup, it only asked for my name, birthday, and password, without requesting a second verification or a secondary email. Unfortunately, if I mistyped the password, I wouldn't have realized. The intended password was "Jeepgirl1." I urgently need help accessing this account as it is vital for the funeral arrangements.

Hi, I am experiencing login issues with my Hotmail account, [redacted], for several days now. I keep receiving alerts that someone might be using my account, and despite numerous attempts to reset my password following the provided guidance, I haven't made any progress. This email is essential for me as I rely on it for receiving updates about my shopping deliveries and other important information. Access to this account is crucial for me to stay informed. I really need assistance in resolving this login problem. Thank you. Best regards, Roxanne