IMPOSSIBLE TO BOOT FROM FLASH DRIVE ON MY SPECTRE **. I AM NOT A TOTAL IDIOT. i EXAM...

GetHuman-marccopl's Technical Support issue with HP from April 2020

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The issue in GetHuman-marccopl's own words
IMPOSSIBLE TO BOOT FROM FLASH DRIVE ON MY SPECTRE **. I AM NOT A TOTAL IDIOT. i EXAMINED SEVERAL THREADS, POSTED MY PROBLEM ONLINE, REJIGGERED BIOS BOOT ORDER, ENABLED LEGACY BOOT, ETC ETC. NOTHING WORKS. ODDLY, I WAS ABLE TO BOOT FROM FLASH DRIVE THREE OR FOUR TIMES---AND THEN IT STOPPED WORKING. HAVE REPLACED DRIVE, BOOT PROGRAM, YOU NAME IT. LOOKED FOR "USB *.* CONFIG IN PRE-OS" OPTION, DOES NOT EXIST IN MY BIOS. I NEED TO TALK TO A LIVE PERSON, NOT A VIRTUAL AGENT . PLEASE EMAIL ME A CASE NUMBER ASAP. THANK YOU. LAPTOP WORKS OK BUT IT SHOULD BE ABLE TO BOOT FROM A FLASH DRIVE WITHOUT A PROBLEM. I SHOULD NOT HAVE TO SPEND SO MUCH TIME TRYING TO GET SUPPORT. I HAVE AN EXTENDED WTTY IN FORCE. THANK YOU.

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Technical Support issue
Reported by GetHuman-marccopl
Apr 24th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6272 others
0 customers following this

Timeline

GetHuman-marccopl started working on this issue
Apr 24th 8:04pm

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