In a nutshell: Under HP's Limited Warranty, all customers with products still within the warranty period can contact HP for repair, replacement, or a refund for malfunctioning or defective HP devices. The first step to claiming an HP warranty is to check if your product is still eligible. You can check the extensive description of your warranty program and its end date on the HP website. You'll need the serial number to check the warranty info. If you have a defective product and need repair, read this article for a step-by-step guide on how to make a warranty claim with HP.
Under HP's Limited Warranty, all customers with products still within the warranty period can contact HP for repair, replacement, or a refund for malfunctioning or defective HP devices. The first step to claiming an HP warranty is to check if your product is still eligible. You can check the extensive description of your warranty program and its end date on the HP website. You'll need the serial number to check the warranty info. If you have a defective product and need repair, read this article for a step-by-step guide on how to make a warranty claim with HP.
Use this link:
https://support.hp.com/us-en/check-warranty?openCLC=true
Select your country and enter the device's serial number. Click Submit to see the warranty information.
The serial numbers are on the barcode, on the back of the product, or under the battery. For desktop computers, press Ctrl + Alt + s to see the serial number. For laptops, press Fn + Esc. If you have a Chromebook, just press Alt + v on the sign-in screen.
If you have an HP Android device, download the HP Support Assistant and open the app to view the warranty information.
Once the app is opened, tap warranty and service contracts to view the info.
For Chrome devices, use the next step:
The HP Support Assistant page shows the warranty's start and end date and status.
Once you have the warranty info, the next step is to contact HP to make a warranty claim.
Type in your issue and ask to speak to a live agent. Have your serial number handy; the technical support team will need it to check if your device is still under warranty.
All HP devices come with a standard one-year warranty that can include repairs. Some commercial printers and PCs may also come with a 3-year warranty. Customers also have the option to purchase HP care pack services to increase the duration of the warranty and get expanded coverage. Consider purchasing an enhanced care pack if you want to extend the warranty period and get better coverage. Do you still have issues with HP's warranty claims? Please don't hesitate to contact Customer Support today.
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