Case number: ***********Product Description: HP OfficeJet **** All-in-One Printer**Prod...

GetHuman-pmoescht's Technical Support issue with HP from March 2019

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The issue in GetHuman-pmoescht's own words
Case number: ***********Product Description: HP OfficeJet **** All-in-One Printer**Product Number: K*V**A**Serial Number: CN****Q*BG**Case Subject: Printer has no problem printing from laptop and copying. It can scan using laptop. However, it has problem scan *e-mail as pdf TO the laptop. It used to be ok. It looks like there is a driver issue. I download all the drivers that I can locate in the website. But with Doctor *.* and restart everything, it still does not work. Doctor *.* stops at Driver problem.
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HP

Technical Support issue
Reported by GetHuman-pmoescht
Mar 29th, 2019 - 6 mons ago
I have an issue with HP too
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GetHuman-pmoescht started working on this issue
Mar 29th 11:26pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 30th 11:57am
GetHuman-pmoescht indicated the issue is not fixed yet.
Mar 30th 11:47pm
GetHuman-pmoescht indicated the issue is not fixed yet.
Apr 1st 11:59pm