Purchased wrong HP Care Pack and wish to get a refund please.

GetHuman2323400's customer service issue with HP from February 2019

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The issue in GetHuman2323400's own words
Register and it was incompatible and I want to get a refund for the correct pack. ... Hello,*I was just emailing because I was wondering if it would be possible to get a refund for a ho care pack I purchased? I accidentally purchased an incompatible care pack and would like to change for the correct care pack.**I hope to hear from you soon. *Thanks, *Candace Perry
I couldn't find a place to contact someone.
Helping me with a refund.
I have been a customer for a little under a year.
Contacting a different email that wasnt able to help.
I have an issue with HP too
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HP

HP Care Pack
Customer service issue
Reported by GetHuman2323400
Feb 28th, 2019 - 3 mons ago
I have an issue with HP too
Fixed
Seen by 4 customers so far
Similar issue to 10072 others
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Items needed
Name
Order number
Billing address
Email address on account
Phone number on account
Timeline
GetHuman2323400 started working on this issue
Feb 28th 4:05am
GetHuman2323400 confirmed the issue is fixed. Hooray!
Feb 28th 4:12am