I bought an hp laptop from best buy, I figured coming straight to the HP website would...

GetHuman2225294's customer service issue with HP from February 2019

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Help with my HP issue
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If you are looking to check your warranty you can use the link to check the warranty on your HP. Just click the link and sign into your HP account. If you are in need of a repair you will need to call HP. First, check your warranty to see if the HP is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman2225294's own words
I bought an hp laptop from best buy, I figured coming straight to the HP website would get me a better outcome. Since I first bought it, I noticed one of the keyboard buttons was already broken and the mouse pad also has some malfunctions. I know I should've said something sooner but school had already started and I needed a computer asap. I have had it for maybe *-* months, no spills or drops, so I know it wasn't an issue on my end. What is my best option?
GetHuman2225294 did not yet indicate what HP should do to make this right.
I have an issue with HP too
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HP

Customer service issue
Reported by GetHuman2225294
Feb 17th, 2019 - 8 mons ago
I have an issue with HP too
Not resolved
Seen by 1 customer so far
Similar issue to 9198 others
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Timeline
GetHuman2225294 started working on this issue
Feb 17th 2:24am