I purchased the HP ** windows ** on October * used it less than ** times then in Novem...

GetHuman-sbrone's customer service issue with HP from January 2019

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The issue in GetHuman-sbrone's own words
I purchased the HP ** windows ** on October * used it less than ** times then in November it gave me an error code. Couldn't return to Walmart where I purchased because ** days were over. Started talking to support and have been trying to resolve issue with no success. Tried to troubleshoot and now using USB to troubleshoot. Still no success. It just continues to read preparing automatic repair. Nothin is helping. At this point I have spent more than * hours trying to get this new laptop to work. I am beyond frustrated. This is my first HP and I have been so disappointed. I would really like to get a refund for my purchase and send this laptop back!!!!
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Customer service issue
Reported by GetHuman-sbrone
Jan 16th, 2019 - a mon ago
I have an issue with HP too
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Seen by 4 customers so far
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Jan 16th 4:44am