Hi, my name is Conny and I have a Guess model no. *******, a Prism, which I bought in...

GetHuman1970725's customer service issue with Guess from January 2019

2 views
 | 
205 similar
 | 
0 following
Help with my Guess issue
First: share to improve GetHuman1970725's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1970725's next move: call Guess.
The best way to get your problem resolved is to tap the button below to start calling Guess. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1970725 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1970725's own words
Hi, my name is Conny and I have a Guess model no. *******, a Prism, which I bought in ****. It worked beautifully, but now, that I wanted, for the second time during all this time, to put a new battery in, my movement of the watch is not working anymore. Is there any way, I can get a new movement, a Epson VX*LA somewhere, as the watch is still in perfect condition, and I don't want to just throw it away.....thanks for your help
GetHuman1970725 did not yet indicate what Guess should do to make this right.
I have an issue with Guess too
How GetHuman1970725 fixed the problem
We are waiting for GetHuman1970725 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Guess's attention and get better help faster. Tap below to get started.
Having Guess issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Guess email you?
This email address isn't valid
Follow this issue
See how GetHuman1970725 fixes it.
This email address isn't valid

Guess

Customer service issue
Reported by GetHuman1970725
Jan 15th, 2019 - a mon ago
I have an issue with Guess too
Not resolved
Seen by 2 customers so far
Similar issue to 205 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1970725 started working on this issue
Jan 15th 6:37pm