Hi,I have a concern about my crossbody clutch that I got as a christmas gift from your...

GetHuman-lenak's customer service issue with Guess from August 2018

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The issue in GetHuman-lenak's own words
Hi,I have a concern about my crossbody clutch that I got as a christmas gift from your company site.so I worn it couple times and I started to see Handle hooks are ripping apart and I dont want to throw it away just cause of that part.i also tried speacil paint for purses it worked for awhile than it worned out.so is there any way you can help me to fix the problem? THANK YOU!
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Guess

Customer service issue
Reported by GetHuman-lenak
Aug 11th, 2018 - a yr ago
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GetHuman-lenak started working on this issue
Aug 11th, 2018 4:44am
GetHuman-lenak indicated the issue is not fixed yet.
Aug 11th, 2018 5:47am