The restaurant cancelled their contract with Grubhub!! So the order never went to the...
GetHuman4112708's Cancel service issue with Grubhub.com from December 2019
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The issue in GetHuman4112708's own words
The restaurant cancelled their contract with Grubhub!! So the order never went to the restaurant.*I just spent $*** for nothing! I am more than disappointed.
GetHuman4112708 did not yet indicate what Grubhub.com should do to make this right.
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How GetHuman4112708 fixed the problem
The GH driver called me and said, well they now do it a different way when they don't have a contract with the restaurant. Now, we call it in like it's my order and go pick it up. I thought that was awful, but before that, the restaurant tole me about they don't us GrubHub anymore. I cancelled via text message and now I am waiting for the charge to be taken off my credit card. There's a lot more to the story than this. I'm very disappointed in GrubHub.
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