The restaurant cancelled their contract with Grubhub!! So the order never went to the...

GetHuman4112708's Cancel service issue with Grubhub.com from December 2019

Help with my Grubhub.com issue
The issue in GetHuman4112708's own words
The restaurant cancelled their contract with Grubhub!! So the order never went to the restaurant.*I just spent $*** for nothing! I am more than disappointed.

GetHuman4112708 did not yet indicate what Grubhub.com should do to make this right.

How GetHuman4112708 fixed the problem
The GH driver called me and said, well they now do it a different way when they don't have a contract with the restaurant. Now, we call it in like it's my order and go pick it up. I thought that was awful, but before that, the restaurant tole me about they don't us GrubHub anymore. I cancelled via text message and now I am waiting for the charge to be taken off my credit card. There's a lot more to the story than this. I'm very disappointed in GrubHub.
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Grubhub.com

Cancel service issue
Reported by GetHuman4112708
Dec 17th, 2019 - 10 months ago
Fixed
GetHuman4112708 shared how to fix
Seen by 5 customers so far
Similar issue to 298 others
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Timeline

GetHuman4112708 started working on this issue
Dec 17th, 2019 8:02pm
GetHuman4112708 confirmed the issue is fixed. Hooray!
Dec 18th, 2019 7:38am