Booking: Corsendonk Sol Cress with breakfast, buffet dinner and Thermes Spa booked by S...

GetHuman-sbarizo's Refund My Order issue with Groupon from November 2019

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The issue in GetHuman-sbarizo's own words
Booking: Corsendonk Sol Cress with breakfast, buffet dinner and Thermes Spa booked by Shirley Barizo*Date of reservation: Nov.*-**, *****Hi, we arrived at **.** at the hotel. The reception is closed. A lot of people waiting to check in but despite * buttons to press, no one came. * numbers are also available but only the number at brugge answered and tried to help me.*A guy came from the restaurant to give us keys but he cannot help answer any questions because the room is not suitable for us. I tried to change the room but there is no availability anymore. So I searched around and am checking in to another hotel. *I am requesting to give me a refund or a voucher for this booking.**- kind regards,**Shirley

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Groupon

Refund My Order issue
Reported by GetHuman-sbarizo
Nov 9th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 286476 others
0 customers following this

Timeline

GetHuman-sbarizo started working on this issue
Nov 9th, 2019 8:13pm
GetHuman-sbarizo indicated the issue is not fixed yet.
Nov 20th, 2019 7:06pm

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