I purchased an i fly Groupon for oct ** **** and booked online. When i arrived at the i...

GetHuman3795512's customer service issue with Groupon from October 2019

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The issue in GetHuman3795512's own words
Purchase voucher for Oakville Ontario Canada location ... I purchased an i fly Groupon for oct ** **** and booked online. When i arrived at the i fly location for the booking time, i was informed that the groupon was purchased for the USA and not Canada.. i immediately called the i fly contact i had spoken with regarding the booking and the reservation was cancelled. The i fly representative assured me that it was a common mistake and since the voucher was not redeemed i could contact groupon and cancel the order. I fly is willing to provide and documentation and*or information required to assist in this matter.**I am requesting a full refund of the voucher.**Thank you.
I didn't realize the voucher was for Ontario California
Full refund of voucher purchase price
I have been a customer for ** years
Email with groupon customer service and phone call with i fly in California
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Groupon

I fly indoor skydiving
Customer service issue
Reported by GetHuman3795512
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 278007 others
0 customers following this

Timeline

GetHuman3795512 started working on this issue
Oct 21st, 2019 11:06am
GetHuman3795512 indicated the issue is not fixed yet.
Oct 22nd, 2019 3:08pm

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